Order Experience Representative, Ii

hace 3 días

Tlahuac, México Zebra Technologies A tiempo completo

**Remote Work: No****Overview**:At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We’ve only begun reimaging the future - for our people, our customers, and the world.Let’s create tomorrow together.The Order Experience (OEX) organization is responsible for all aspects of customer care related to thequote-to-order process, including people, process, tools and customer satisfaction.The team is responsible for the accurate entry of purchase order and/or Service Contract informationfrom the sales team or directly from Zebra’s customers into Zebra’s system.orders, responding to inquiries from management, Zebra’s sales teams and the customer.**Responsibilities**:- Enters new product and/or service contract order data into the system, ensuring data accuracy and process adherence. Assigned accounts may include complex contracts with variable billingarrangements or multi-contract consolidation requirements.- May be assigned as primary contact / account representative for a key account / key customer.- Meets or exceeds all departmental or individual metrics associated with performance against service level agreements.- Provides price quotas on request.- Ensures proper recording and tracking of all assigned orders- Responds to customer or internal inquiries regarding order status, invoices, service contract entitlements etc.- Independently coordinates with other internal departments regarding order status, invoicing, credits, shipping dates, product availability, quality issues, damaged or mis-shipped product, service repairs, etc- Engages management as required for assistance in addressing new or complex issues.- Adheres to OEX customer strategy, leads by example and follows our customer principles.- Delivers a positive ordering and invoicing experience to our customers and partners.**Qualifications**: Minimum Education**: High School or equivalent.**Minimum Work Experience**: 1 - 2 years.**Key Skills and Competencies**:- Strong data entry skills with attention to detail and quality.- Strong process adherence.- Fluent level of English (written and verbal) as well as local language as applicable- Customer service values / orientation- Solid knowledge of product and service order policies and processes- Solid professional work behaviors (attendance, teamwork, time management).- Strong communication skills (listening, providing clear and concise information, using proper language and communication channels.- Intermediate problem-solving skills.**Hybrid Role: CDMX (Condesa)

  • Order Experience Representative, Ii

    hace 3 semanas

    Tlahuac, México Zebra Technologies A tiempo completo

    **Remote Work: No****Overview**:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create...

  • Order Experience Representative, Ii

    hace 3 días

    Tlahuac, México Zebra Technologies A tiempo completo

    **Remote Work: No****Overview**:At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create...

  • Client Experience Representative

    hace 2 semanas

    Tlahuac, México Sofvio A tiempo completo

    We're helping one of our clients, **G&G Independent Insurance**, hire for a **Client Experience Representative.** “Join the voted 'Best agency to work for' that's shaking up the insurance world: competitive pay, bonuses, PTO, and career opportunities.” Compensation**:USD5,5/hour.** **+ **Bonuses (up to 5% of base compensation). Location**:Remote (for...

  • Customer Service Representative

    hace 6 días

    Tlahuac, México Evolve CX A tiempo completo

    Customer Service Representative Company Overview: We are a new generation of BPO combined with a CX consultancy firm focused on the disruption of the industry based on the Tech/Startup world’s needs. Backed by entrepreneurs, founders and domain experts, we provide solutions for startup companies who need to outsource processes overall, we focus on...

  • Sales Support Representative

    hace 7 días

    Tlahuac, México Sagan A tiempo completo

    **Job Title: Sales Support Representative - Latam** **Location**:Remote (CST Timezone) **Working Hours**: Monday - Friday, 08:00 AM to 05:00 PM CST Join our team as a Sales Support Representative and become an integral part of our dynamic sales department. As a Sales Support Representative, you will play a crucial role in providing administrative and...

  • Team Leader, Order Management

    hace 2 semanas

    Tlahuac, México Bruker A tiempo completo

    Overview: Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation...

  • Team Leader, Order Management

    hace 3 días

    Tlahuac, México Bruker A tiempo completo

    Visión General:Today, worldwide more than 7,500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation...

  • Sr. Customer Supply Chain Specialist

    hace 3 semanas

    Tlahuac, México Kids II Inc A tiempo completo

    At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents - not by just selling them products, but by providing holistic solutions that transcend borders, categories...

  • Media Sales Support Representative

    hace 2 semanas

    Tlahuac, México Thomson Reuters A tiempo completo

    **Media Sales Support Representative** Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you! Join our teams! Reuters is seeking a talented and experienced Media Sales Support Representative to join our Sales Support team in Mexico....

  • Customer Service Representative

    hace 2 semanas

    Tlahuac, México Soorcing A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where multitasking and critical thinking are key? If so, we're looking for a skilled Customer Service Representative with a strong background in customer care, order management, and account support to join our dynamic team. **Key...