Service Desk Analyst

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

**Service Desk Analyst Responsibilities**:- Testing and analyzing IT system and software performance.- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.- Preparing training manuals and FAQ materials for...

Service Desk AnalystJob description:We are seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk team located Plantation, FL. This Service Desk team is like no other, providing unbeatable five-star customer service and support to all internal customers while proactively addressing issues and queries, ensuring 100%...

Guadalajara, Mexico- Tech Hiring- **_Role Purpose_**- The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of...

**Service Desk Analyst**:Willing to work in 24x7 shiftsTo maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user problems and be proactive when dealing with user issues.Logging / verifying customer detailsIdentifying the issue and categorizing / prioritize the...

Are you interested in working in one of the biggest IT Companies in Mexico?This position is for you! Tata Consultancy Services is looking for Service Desk Analysts! Work in one of the best companies in Guadalajara and earn the best salaries in the market! All you need is to be able to communicate in English and prior Service Desk Experience! Come and get:-...

Guadalajara, Mexico - Tech Hiring - 3068277 **Job Description**: **_ONSITE POSITION IN GUADALAJARA - MEXICO_** - We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six...

Guadalajara, Mexico- Tech Hiring- **Job Description**:**_ONSITE POSITION IN GUADALAJARA - MEXICO_**- We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are...

**Role Purpose** The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives **͏**: **Do** **1. Be responsible for primary user support and customer service** c. Learn fundamental operations of commonly-used software,...

**Trilingual service desk**:**trilingual Service Desk**English proficiency mandatory *portuguese proficiency mandatoryAvailability 24/7**Experience**:- 1 year minimum on technical support, Troubleshooting skills- Hands-on experience on fixes for desktops and laptops that include software installations and upgrades.- Troubleshooting skills for VPN...