Service Desk Analyst
hace 7 días
Guadalajara, Mexico- Tech Hiring- **Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.- A PROUD HISTORY OF OVER 75 YEARS- FY22 REVENUE 10.4 BN USD- WE’RE PRESENT IN 66 COUNTRIES- OVER 1,400 ACTIVE GLOBAL CLIENTS- Experience Required:_- **2+ years of working experience as Service Desk Analyst**:- **Intermediate English Level**:- Remote Troubleshooting experience- Ticket Management experienceWipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.- Technical SupportWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
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Service Desk
hace 2 semanas
Guadalajara, México SERVICE DESK A tiempo completoWe are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...
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Service Desk Analyst
hace 3 semanas
Guadalajara, México JAMY INTERACTIVE A tiempo completo**Service Desk Analyst Responsibilities**:- Testing and analyzing IT system and software performance.- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.- Preparing training manuals and FAQ materials for...
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Service Desk Analyst
hace 5 días
Guadalajara, México Reclutamiento Service Desk A tiempo completoIf you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you!All you require is:- Basic technical computer skills.- Previous Customer Service Experience.- Fluent english (written and spoken)Trainning is paid in full from the day you sign the contract!Please add your Resume. All interviews are...
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Service Desk Analyst
hace 2 días
Guadalajara, México Wipro Limited A tiempo completo**Job Description**: - ** - Job Title: Service Desk Analyst - Req Id: 100967 - City: Guadalajara - State/Province: Jalisco - Posting Start Date: 10/14/25 - Job Description: **Role**: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service...
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Service Desk Analyst
hace 2 días
Guadalajara, México Wipro Limited A tiempo completo**Service Desk Analyst**: Willing to work in 24x7 shifts To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Logging / verifying customer details Identifying the issue and categorizing / prioritize the...
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Service Desk Agent
hace 2 semanas
Guadalajara, Jalisco, México Apex Systems A tiempo completoService Desk AnalystJob description:We are seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk team located Plantation, FL. This Service Desk team is like no other, providing unbeatable five-star customer service and support to all internal customers while proactively addressing issues and queries, ensuring 100%...
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Service Desk Analyst
hace 4 días
Guadalajara, México Wipro Limited A tiempo completoOverview:**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_**_Do_**- **Be responsible for primary user support and customer service**- _ Learn fundamental operations of commonly-used software,...
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Service Desk Analyst
hace 4 días
Guadalajara, México Wipro Limited A tiempo completoOverview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...
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Service Desk Analyst
hace 4 semanas
Guadalajara, México Wipro Limited A tiempo completoGuadalajara, Mexico- Tech Hiring- **_Role Purpose_**- The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of...
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Service Desk Analyst
hace 4 semanas
Guadalajara, México Wipro Limited A tiempo completo**Service Desk Analyst**:Willing to work in 24x7 shiftsTo maintain a high degree of customer service for all support queries and adhere to all service management principles.To take ownership of user problems and be proactive when dealing with user issues.Logging / verifying customer detailsIdentifying the issue and categorizing / prioritize the...