Business Intelligence Analyst

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond. Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.PS: In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award. And the accolades don't stop there We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023**The Role**:As a **Business Intelligence Analyst** at **Peek**, you’ll transform data into strategic insights that shape our business decisions and drive growth. You’ll work across diverse datasets to ensure quality, uncover opportunities, and deliver impactful reporting and predictive analytics. We’re looking for someone who’s excited to leverage **AI-powered analytics**, and **automation** to take BI to the next level.**Why Join Us**:You’ll work alongside a team that values **curiosity, innovation, and collaboration**, where your ideas can directly influence our product, strategy, and customer experience. If you’re excited about turning raw data into **intelligent action**, this is the place to make it happen.**What You’ll Do**:- ** Create actionable insights** across key business units using advanced analytics, AI models, and data storytelling.- ** Design, build, and maintain** intuitive dashboards and analytic tools using BI platforms like Looker, Tableau, or similar.- ** Automate data workflows** with Python, SQL, DBT, and AI-assisted data pipelines to increase efficiency and accuracy.- ** Analyze complex business problems**, identify root causes, and develop scalable technical solutions.- ** Leverage statistical modeling and machine learning** for forecasting, segmentation, and anomaly detection.- ** Ensure data quality, security, and compliance** across all reporting and analytic processes.- ** Collaborate cross-functionally** to identify opportunities where AI-driven insights can improve decision-making.- ** Experiment with AI/ML tools** to enhance analytics capabilities (e.g., predictive demand forecasting, automated insights, natural language queries).**What You Bring**:- Bachelor’s degree in Business, Economics, Statistics, Engineering, Data Science, or related field.- ** 2-5 years** of experience in BI, analytics, consulting, or data-driven strategy roles.- Proficient in **SQL** and relational databases; experience with **DBT** preferred.- Strong Excel skills and comfort working with large datasets.- Experience with BI tools (**Looker/LookML**, Tableau, Power BI, etc.).- Proven ability to present technical and business-level findings to diverse audiences.- Working knowledge of **statistical methods**, and familiarity with **Python or R** for data analysis.- Experience with **AI-assisted analytics** or automation tools (e.g., OpenAI, Vertex AI, DataRobot) is a strong plus.**Nice to Have**:- Experience with **Google Apps Script**, **VBA**, or other automation tools.- Exposure to **natural language processing (NLP)**, **recommendation systems**, or other applied AI techniques.- Familiarity with cloud data warehouses (BigQuery, Snowflake, Redshift).**Personal Attributes**:- ** Analytical & creative** - You’re equally comfortable running regressions and brainstorming innovative uses of AI.- ** Communicative** - Skilled at translating complex data into compelling narratives for non-technical stakeholders.- ** Proactive & resourceful** - You spot problems early and use unconventional thinking to solve them.- ** Organized & adaptable** - You thrive in a fast-paced, remote-first environment with shifting priorities.- ** Collaborative** - You value teamwork and know how to bring people along on a data-driven journey.**The Interview Process**:- Meet with a Recruiter to review your resume- Hiring Manager Interview- Meet a team member- Case Study- show us what you can do with numbers- Meet a member of our ELT- References and Offer**Perks & Benefits**Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.