Cx Performance Analyst
hace 4 días
Serve as a single point of contact and resource for the CX Performance field team and Regional Management regarding all CX related issues.- Strong interpersonal / leadership / organizational skills and competencies- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel- Able to work independently, and with ambiguity- Strong verbal and written skills- Experience in the Microsoft Office suite- Ability to work with accuracy under pressures of time and workload- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 Year Trends, Sales Effectiveness Analysis, etc.)- Ability to manage deadlines and timelines with multiple inputs and complexities- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gain dealer trust- Extraordinary teamwork, collaborative skills and demonstrated behaviors- Customer service mindset
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Cx Performance Analyst
hace 6 días
Naucalpan, México Ford Motor Company A tiempo completoServe as a single point of contact and resource for the CX Performance field team and Regional Management regarding all CX related issues. - Strong interpersonal / leadership / organizational skills and competencies - Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel - Able to work...
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Cx Performance Zone Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Remote point of contact for Dealers within a Region with Small Volumes**Your Impact**:**Roles & Responsibilities**- Mobile Service- Pickup & Delivery- Online Service Reservations / GXP- Ford Pass Rewards & Redemptions- Ford Guest Experience- Sales / Service NPS Lead- Ford Commitment Program- Model e CX Implementation- FCP Exception...
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Service/Cx Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Regional Support for Parts & Service and CX needs.**Your Impact**:**Roles & Responsibilities**- Parts Backorders- CLP requests (Support Specialists)- Reporting / Analytics (CX and P&S)- Business Meeting Support (e.g. MonthlyCX & P&S FDAF decks, R4R)- Labor Rate Requests (support SPM)- Data Issues Resolution- FordProtect & Warranty...
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Sales & Performance Zone Analyst
hace 4 días
Naucalpan, México Ford Motor Company A tiempo completo**MAJOR RESPONSIBILITIES** - Sales Performance (SE / 2a6 / YOY Gwth / Share) - Financial Performance (Profitability, Fin. St. Submission, Capitalization) - Facility Actions - RN Transaction Support (Term Agrmnts, Amendments, Resignations, B/S) - Wholesale Support - GTM and C&I Communications Support - Sales NPS Support - Model e Sales and Infrastructure -...
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Ownership Analyst
hace 4 días
Naucalpan, México Ford Motor Company A tiempo completoThe Ownership Analyst position supports the Field Operations team as regional support for Ownership Zone Managers, Ownership Business Developer and Ownership Manager Bachelor's degree in marketing, finance, or business - Field dealer contact experience preferred - Knowledge of dealership operations and dealership financial statements/sales and profit...
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Performance & Distribution Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Support Team for Wholesale and Inventory Requirements.Work closely with Sales & Performance Zone Manager teams in the Region**Your Impact**:**Roles & Responsibilities**- Load/Communicate Wholesale (WS1, RR, andCVW)- Vehicle Tracking- Diversions/Rebills- Manual Allocation / Specialty- VL Allocation Tracking**What You'll Need**:**Experience,...
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Ownership Analyst
hace 4 semanas
Naucalpan, México Ford Motor Company A tiempo completoThe major responsibilities are reporting and analytics for the Ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims.The Ownership Analyst is expected to comprehend and analyze performance documents, have organizational skills, and have the ability to interface with Regional Management...
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Ownership Analyst
hace 23 horas
Naucalpan, México Ford Motor Company A tiempo completoThe major responsibilities are reporting and analytics for the Ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims. The Ownership Analyst is expected to comprehend and analyze performance documents, have organizational skills, and have the ability to interface with Regional Management...
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Sales & Performance Zone Analyst
hace 3 semanas
Naucalpan de Juárez, México Ford Motor Company A tiempo completo**The Role**:Remote point of contact for Dealers within a Region with Small Volumes**Your Impact**:**Roles & Responsibilities**- Sales Performance (SE / 2a6 / YOY Growth / Share)- Financial Performance (Profitability, Fin.St.Submission, Capitalization)- Facility Actions- RN Transaction Support (Term Agrmnts,Amendments, Resignations, B/S)- Wholesale Support-...
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Wfm Service Desk Analyst
hace 3 semanas
Naucalpan, México AT&T Mexico A tiempo completo(Bilingual-English) WFM Service Desk Analyst**At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.**As a (Bilingual-English) WFM Service Desk Analyst you will be responsible...