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hace 3 semanas

Naucalpan de Juárez, México Ford Motor Company A tiempo completo

**The Role**:Remote point of contact for Dealers within a Region with Small Volumes**Your Impact**:**Roles & Responsibilities**- Mobile Service- Pickup & Delivery- Online Service Reservations / GXP- Ford Pass Rewards & Redemptions- Ford Guest Experience- Sales / Service NPS Lead- Ford Commitment Program- Model e CX Implementation- FCP Exception Requests**What You'll Need**:**Experience, Background & Requirements**- Bachelor's Degree in Marketing, Finance, or other Business- Field dealer contact experience preferred- Knowledge of dealership operations and dealership financial statements/sales and profit forecasts**-2+ years of experience in Sales related jobs****- **Strong communication skills in English (both written and verbal)**Competencies & Skills**- Strong interpersonal / leadership / organizational skills and competencies- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel- Able to work independently, and with ambiguity- Strong verbal and written English proficiency- Experience in the Microsoft Office suite- Ability to work with accuracy under pressures of time and workload- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 Year Trends, Sales Effectiveness Analysis, etc.)- Ability to manage deadlines and timelines with multiple inputs and complexities- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gain dealer trust- Extraordinary teamwork, collaborative skills and demonstrated behaviors- Customer service mindset**DISCLAIMER**:Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability

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