Process Re-engineering

hace 1 semana

Azcapotzalco, México HSBC A tiempo completo

-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.We are currently seeking an experienced professional to join our team in the role of Process Re-engineering.The role holder will:- Provide proactive consultancy services at various points of the Change Lifecycle; in particular, during initiation and prioritization.- Participate and provide support in the preparation of update reports, quality procedures, audits, status reports and project plan.- Participate in process re-engineering efforts across a porfolio of smaller re-engineering projects or play a key role in global priority re-engineering programmes.- Assisting with planning activities, progress tracking, resource monitoring, budget monitoring and quality management- Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives, workflow management and automation enhancement.- Participate and provide support in activities such as data gathering, fact finding, requirements gathering and solution design.- Examine and analyse data to detect trends and anomalies or to evaluate business activities.Requirements**Knowledge**- Excellent understanding of the project lifecycle.- Excellent understanding of Business Transformation Frameworks, Agile, SaFE methodologies, and best practice techniques.- Understanding of the purpose, value, culture, and fundamentals of Global Transformation.- Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers, and other stakeholders.- Excellent understanding of change request management.- Able to produce, interpret and challenge performance reporting.**Experience**- Use of English at business level - mandatory (at least 3 years).- Project management skills and experience.- People manager and broad experience in managing teams of different work streams.- Examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes.- In depth experience of working in a banking environment and change projects.- Stakeholder management experience, especially impactful communication, influencing and running project governance implementation, change management and benefits realization.- Implementation, change management and benefits realization.- Working across cultures and in matrixed organizational structures.

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