Executive - Business Development

Job description:Executive - Business Development Posted on: 18 March 2025 Department: Business Development Experience required: 3 - 5 years Job title: Executive - Business Development Reporting to: Managing Director Job Purpose: The Executive / Assistant Manager - Business Development is responsible for promoting and selling We-Freight services within the Indonesian market. This role focuses on generating new business opportunities, building customer relationships, and driving revenue and gross profit to meet monthly and annual targets. The role requires a proactive, results-oriented individual who can identify and capitalize on opportunities, contributing directly to the company’s sales objectives. Key Responsibilities: Sales and Business Development: Actively promote and sell WeFreight services to new and existing customers, targeting both SME and large businesses. Continuously secure new business opportunities and meet or exceed monthly/annual revenue and gross profit targets. Identify and pursue leads, register opportunities in the CRM system, and manage the sales pipeline effectively. Ensure accurate recording of customer data, leads, and sales activities in the CRM system. Relationship Management: Develop and maintain relationships with new and existing customers to drive repeat business and customer retention. Regularly engage with customers through meetings and follow-ups to understand their needs and offer tailored solutions. Negotiate terms and pricing with customers, adhering to company guidelines while maximizing profitability. Market Representation & Promotion: Represent WeFreight at industry events, meetings, and networking opportunities to raise brand awareness. Actively promote WeFreight’s core services and products in the market, contributing to the company’s reputation as a leading service provider. Promote consolidation products and services to maximize opportunities for growth and profitability. Coordination with WeFreight Branches: Collaborate with other WeFreight branches to align on strategies and support global business opportunities. Participate in joint sales efforts and identify cross-border business opportunities to enhance network performance. Share market intelligence and leads with colleagues in other regions to support company-wide growth. Strategic Planning & Market Analysis: Identify and evaluate market opportunities, actively contributing to sales strategies that drive business growth. Regularly participate in sales meetings, providing insights on customer needs, market trends, and competitor activity. Gather and share market intelligence to support the development of broader business strategies. Operational Collaboration: Work closely with the Operations and Customer Service teams to ensure customer needs are met and service levels are maintained. Ensure the smooth execution of customer orders and support customer service in delivering high-quality solutions. Financial and Administrative Responsibility: Follow up with customers to ensure timely payments and support the receivables team in managing outstanding balances. Provide feedback to management regarding customer satisfaction and opportunities for improvement in services. Key Performance Indicators (KPIs): Achievement of monthly/annual sales and gross profit targets. Number of new customers acquired, and revenue generated. Customer satisfaction and retention rates. Contribution to joint sales efforts and cross-border business opportunities. Timeliness and accuracy of CRM data input and reporting. Conversion of sales leads into revenue-generating business. Key interactions (Internal | External) External: Customers | Trade summits | Internal: Sales & BD | Finance | HR | Operations | Management | WeFreight Branch offices Education requirements: Bachelor’s degree in business, Sales, Marketing, or a related field. Background and experience: Experience in freight forwarding or logistics is an advantage. Minimum 2-4 years of experience in sales or business development, preferably in the freight forwarding or logistics industry. Proven track record of achieving sales targets and generating revenue. Competencies and skills: Strong understanding of the market and its business dynamics. Excellent communication, negotiation, and interpersonal skills. Ability to work independently with a self-motivated and disciplined approach. Proficiency in using CRM and ERP systems for tracking sales and customer information. Strong strategic thinking and market analysis skills. Experience in coordinating across branches or regions to drive business growth. Core Competencies: Customer focused and results driven. Commercially minded with a strong drive for profit generation. Strong ability to promote and sell products and services effectively. Ability to build and maintain relationships with key stakeholders. Collaborative team player with cross-departmental and cross-regional coordination skills. #J-18808-Ljbffr