Virtual Scheduling Coordinator

hace 4 semanas

Desde casa, México Detail Cleaning Services A tiempo completo

**Join Our Team of ExcellenceVirtual Scheduler/Dispatcher Job Application at Detail Cleaning ServicesJob Description**Detail Cleaning Services is looking for a Virtual Scheduler to join our team You’ll play a key role in keeping our cleaning operations running smoothly by managing schedules, supporting the sales team with new bookings, and staying in close communication with our technicians throughout the day.If you’re bilingual (English/Spanish), highly organized, and love solving problems in a fast-paced environment, this is the role for you**Why This Role Matters**At **Detail Cleaning Services**, consistency is everything. We deliver high-quality service to hundreds of clients each week, and the Scheduling Coordinator is the engine that keeps it all running smoothly.In this role, you will:- Balance technician workloads with precision.- Prevent client disruptions before they happen.- Plan schedules at least 7 days ahead.- Safeguard service quality with surprise house checks and strict accuracy.Your work will directly impact client satisfaction, and technician retention. If you thrive in a role where details matter and accountability is rewarded, this is the job for you.**What You’ll Do**- Answer technician and customer calls daily- Build and optimize the master schedule 7+ days in advance.- Maintain consistency by assigning repeat clients the same technicians whenever possible.- Work on the schedule daily and fix any changes**What We Expect From You**- **Organized**:- **Problem solver**:- **Clear communicator**: Both written and verbal, professional in every interaction.- **Resilient under pressure**: You stay calm, even when schedules shift unexpectedly.- **Team player**:You thrive in a fast-paced, client-focused environment where every detail counts.**Why Work With Us**We don’t just hire people to fill a seat we invest in team members who want to grow. Here’s what you can expect:- Competitive weekly pay $350 + performance bonuses $50 (up to $400/week)- 1 week paid vacation after your first 6 months- Paid major holidays off (Christmas, Thanksgiving, New Year’s Day, Independence Day, and your birthday)- Career growth opportunities we promote from within as we expand- Be part of a supportive, fast-growing team that values excellence and accountability- A role where your attention to detail and leadership directly improve client retention and company successPay: $25,200.00 - $28,800.00 per monthWork Location: Remote

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