Customer Service Manager
hace 4 semanas
**Key Responsibilities**:- Drive customer service team to ensure excellence trough on-time / in-full delivery, synchronized supply chain from customer service to operations, efficient and effective communication with key stakeholders.- Ensure order change demand trends to propose data driven solution- Manage customer escalations and propose strategy for effective resolution- Ensure highest service is provided to our customers, communicating proactively and managing on time deliveries.**Position Scope**:- Covers broad set of markets: Agriculture & Construction, Material Handling, Industrial Machinery, Commercial Electric Vehicles, etc.**Experience & Education**:- Bachelor's degree in Business Administration or related field required- 10+ years of experience leading customer service teams in manufacturing- 10+ years of experience navigating, leading and achieving high performance in highly complex and fast-moving environments**Knowledge, Skills & Abilities**:- Fully fluent in english and spanish- Robust customer-facing and effective communication at all levels- Exceptional problem-solving skills especially in difficult situations- Ability to ramp up quickly on new IT tools and processes- Mastery of Microsoft Office, knowledge of BPCS highly recommendedTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $1.00 - $2.00 al mesEscolaridad:- Bachillerato terminado (Obligatorio)Experiência:- Posicion similar : 3 años (Obligatorio)- Customer Service: 10 años (Obligatorio)Idioma:- English level advanced (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Manager
hace 1 semana
Ciudad Juarez, México Tele-Help A tiempo completoTele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United States and Europe. The Founder recognized an unmet need for remote Spanish-speaking employees in the U.S and the underutilized parallelism between Mexico and the U.S. Leveraging the understanding of the U.S, standard...
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Customer Service Manager
hace 3 días
Ciudad Juárez, Chih., México Electro Componentes de Mexico S.A. de C.V. A tiempo completoKey Responsibilities:Drive customer service team to ensure excellence trough on-time / in-full delivery, synchronized supply chain from customer service to operations, efficient and effective communication with key stakeholders.Ensure order change demand trends to propose data driven solutionManage customer escalations and propose strategy for effective...
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Customer Service
hace 6 días
Ciudad Juárez, México Valeo A tiempo completoValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...
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Customer Service Manager
hace 7 días
Ciudad de México, Ciudad de México Innomotics A tiempo completoWe are looking for a Customer Services Manager to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the...
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Customer Success Manager I
hace 1 semana
Ciudad Juárez, México Paloma POS A tiempo completoCompany Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7...
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Customer Service Manager
hace 2 semanas
Ciudad Juarez, México TECMA A tiempo completoBachelor’s degree in business administration or relevant field.- A minimum of 5 years of proven experience in a customer service position.- Bilingual English-Spanish- Passport and US visa available- Responding to customer service issues in a timely manner.- Maintaining accurate records and documenting all customer service activities and discussions- Good...
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Customer Service Representative
hace 1 semana
Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Customer Service Specialist
hace 1 semana
Ciudad Juárez, México Quantum Lending Solutions A tiempo completoAbout the Company Quantum Lending Solutions redefines small business lending with our diverse and adaptable financial solutions. We are a dedicated lending partner focused on empowering small businesses to achieve their growth objectives. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made...
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Service Manager
hace 4 días
Ciudad del Carmen, México Resource Power Group A tiempo completo**Responsibilities and Duties** - Manages and directs the day-to-day scheduling of the field service personnel. - Must have the knowledge and proficiency to offer guidance and direction to the field service personnel regarding technical service questions. - Periodically visits field service jobs to insure the quality of the service. - Manages the day-to-day...
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Service Manager
hace 3 días
Ciudad del Carmen, México Resource Power Group A tiempo completo**Responsibilities and Duties**- Manages and directs the day-to-day scheduling of the field service personnel.- Must have the knowledge and proficiency to offer guidance and direction to the field service personnel regarding technical service questions.- Periodically visits field service jobs to insure the quality of the service.- Manages the day-to-day...