Customer Service Manager

Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the United States and Europe. The Founder recognized an unmet need for remote Spanish-speaking employees in the U.S and the underutilized parallelism between Mexico and the U.S. Leveraging the understanding of the U.S, standard...

Key Responsibilities:Drive customer service team to ensure excellence trough on-time / in-full delivery, synchronized supply chain from customer service to operations, efficient and effective communication with key stakeholders.Ensure order change demand trends to propose data driven solutionManage customer escalations and propose strategy for effective...

Key Responsibilities:Drive customer service team to ensure excellence trough on-time / in-full delivery, synchronized supply chain from customer service to operations, efficient and effective communication with key stakeholders.Ensure order change demand trends to propose data driven solutionManage customer escalations and propose strategy for effective...

Customer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleThe Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....

We are looking for a Customer Services Manager to join our team at Innomotics. The Industry-Leader of Motors and Drives Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the...

A U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Manager for the Ciudad Juarez, Chihuahua, Mexico office.Responsibilities include, but not limited to:- Set goals and assess team's processes and procedures to achieve goals. Report to Sales/Customer Service Director on said goals.- Identify...

**Responsibilities and Duties**- Manages and directs the day-to-day scheduling of the field service personnel.- Must have the knowledge and proficiency to offer guidance and direction to the field service personnel regarding technical service questions.- Periodically visits field service jobs to insure the quality of the service.- Manages the day-to-day...

Responsibilities Recruit, hire, train, and lead the local customer support team. Create customer-facing scripts, communication templates, support playbooks, and Standard Operating Procedures (SOPs) in compliance with local regulations. Oversee the team's handling of all inbound inquiries regarding loan status, repayments, technical issues, and payment...

**Habilities** - Communication skills to escalate the issue to top management - Proactive - Microsoft skills (PowerPoint, Excel, Word) - passion for excellence - ease to speech - teamwork - Decision making **General Functions** - Assure service parts FG delivery as promised to the Customer - Daily meeting with the plant for follow-up requirements - Customer...

A U. S based Company is seeking a motivated and enthusiastic Customer Service Manager for the Ciudad Juarez, Chihuahua, Mexico office.Responsibilities include, but not limited to:- Set goals and assess team's processes and procedures to achieve goals. Report to Sales/Customer Service Director on said goals.- Identify opportunities of improvement.- Foster...