Help Desk Junior Bilingüe

hace 1 mes


distrito federal, México Towa A tiempo completo

En nuestra empresa, líder en el sector tecnológico, buscamos talento como Help Desk Junior Bilingüe (Remoto) que le apasione brindar soporte técnico de alta calidad. Si tienes habilidades para resolver problemas técnicos, te gusta trabajar en equipo y tienes habilidad con las palabras, comienza tu carrera con nosotros en un ambiente dinámico y desafiante.

Requisitos del puesto:
  • Recién egresados o próximos a graduarse (máximo 6 meses) de carreras relacionadas con Sistemas Informáticos.
  • Habilidades fluidas en inglés conversacional (indispensable).
  • Conocimientos básicos de sistemas operativos (Windows/Linux/Mac iOS).
  • Conocimientos de equipos de red, conectividad, Active Directory y Email, creación de usuarios.
Responsabilidades principales:
  • Acompañar a los clientes en la instalación de aplicaciones y periféricos de computadora (impresoras).
  • Hacer preguntas específicas para diagnosticar problemas.
  • Guíe a los usuarios con instrucciones sencillas paso a paso.
  • Realizar resolución remota de problemas.
  • Probar formas alternativas hasta que se resuelva el problema.
  • Personalizar las aplicaciones de escritorio para satisfacer las necesidades del usuario.
  • Registrar problemas técnicos y soluciones en tickets.
  • Dirigir los problemas no resueltos al siguiente nivel de personal de soporte.
  • Seguimiento con los clientes para garantizar que sus sistemas estén funcionales.
  • Documentar los comentarios de los clientes.
  • Ayudar a crear documentación técnica y manuales.
  • Mantener y resolver problemas en LAN/WAN/VPN.
Beneficios:
  • Esquema de pago nominal con prestaciones de ley.
  • Bono de aprendizaje para que sigas creciendo profesionalmente.
  • Trabajo 100% remoto (Home Office).
  • Apoyo económico por Home Office.
  • Acceso a pláticas de ingeniería de software.
  • Oportunidad de certificarte como Engineering Warrior Towa.
  • Beneficio vacaciones Towa (Flex).
  • Oportunidades de crecimiento económico a través de nuestro proceso de Talent Booster.
  • Apoyo para certificaciones con nuestros Partners.

Si quieres ser parte de un equipo innovador y en crecimiento, te invitamos a postular. Envía tu CV para contactarte e iniciar el proceso para esta emocionante oportunidad. Estamos ansiosos por conocerte

#J-18808-Ljbffr

  • distrito federal, México Alia A tiempo completo

    Firma mexicana conformada por un equipo humano experto, con más de 25 años de experiencia como consultores y especialistas en áreas de desarrollo humano. Ejecutamos procesos de atracción de talento especializado, para las más grandes organizaciones de México. Nos especializamos en la localización y selección de talento humano con perfiles de...


  • distrito federal, México Reclutamiento IT A tiempo completo

    IT Manager Líder Global de Infraestructura Bilingüe Ubicación: Cuauhtémoc, Ciudad de México, México Con nosotros tendrás la oportunidad de: Administrar los proyectos globales de soporte, migración, mantenimiento y transformación digital. Libertad operativa y un equipo de soporte para proponer mejoras, innovar en los servicios hacia clientes...


  • distrito federal, México JPMorgan Chase & Co. A tiempo completo

    J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help...


  • distrito federal, México JPMorganChase A tiempo completo

    JOB DESCRIPTION J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term...


  • distrito federal, México J.P. Morgan A tiempo completo

    J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help...


  • distrito federal, México SAP SE A tiempo completo

    SAP Concur Implementation Junior Consultant At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...


  • distrito federal, México SAP SE A tiempo completo

    SAP Concur Implementation Junior Consultant At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Wine Director

    hace 4 semanas


    distrito federal, México Rosewood Hotel Group A tiempo completo

    SCOPE As a Wine Director, you will play a pivotal role in creating an outstanding wine experience for our guests. You will be responsible for ensuring an excellent variety of wines, establishing and nurturing strong relationships with suppliers, and providing top-notch training to our staff. DUTIES AND RESPONSIBILITIES Administration Maintain the menu of...


  • distrito federal, México SAP A tiempo completo

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • distrito federal, México ICON plc A tiempo completo

    Analyst, Clinical Research Systems & Reporting, Chennai ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it’s our people that set us...

  • Junior Internal Auditor

    hace 4 semanas


    distrito federal, México Orbia Advance Corp A tiempo completo

    Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers, and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance...

  • Business Leader Junior

    hace 2 meses


    distrito federal, México Modyo A tiempo completo

    We are a fully remote software company that builds awesome software with passion and discipline to fundamentally improve the digital experience for millions of people. We dream of becoming a world class software company and we are working every day to achieve it. We know that the main value of Modyo is the people we work with. That's why we invest time when...


  • distrito federal, México ENGINEERINGUK A tiempo completo

    Analyst, Clinical Research Systems & Reporting Location: Chennai ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it's our people that set...


  • distrito federal, México BlackRock A tiempo completo

    Vice President, Digital Enterprise Legal - Trading Commercial The Digital Enterprise Legal team is seeking a FinTech lawyer with 6-10 years of experience in capital markets, trading, commercial negotiations, and contracting to support various financial markets trading technology initiatives at BlackRock. This lawyer will work closely with global leadership...


  • distrito federal, México LatamCent A tiempo completo

    Company Overview: Growth Era is a leading Sales Development as a Service and growth solutions company with a passion for generating high-quality sales meetings for a wide range of organizations. Growth Era's unique business model provides a full-scale, multi-channel outreach Sales Development Department to its clients, all for a fraction of the cost of...

  • Junior Msl Oncología

    hace 6 meses


    Federal, México Johnson & Johnson SA de CV A tiempo completo

    **Junior MSL Oncología (cáncer de próstata)** **-** **2306152902W** **Descripción** At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been...


  • distrito federal, México IQVIA Argentina A tiempo completo

    Job Overview Provides high quality, timely development and on-time input to client solutions for the pharmaceutical and related industries. Assignments typically require basic analysis and problem solving. Level of English advance is a must. Essential Functions Contributes to internal brainstorming sessions to develop project methodology and recommendations....


  • distrito federal, México Marriott International A tiempo completo

    POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or...


  • distrito federal, México Amazon A tiempo completo

    Programmatic Solutions Consultant (PSC), Amazon Ads Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our...


  • distrito federal, México Amazon A tiempo completo

    Programmatic Solutions Consultant, Amazon Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on...