Data Networks Support
hace 3 horas
Mandatory Skills Description: Solid Data Networks fundamentals including network equipment and protocols. Solid scripting fundamentals. Ability to perform basic tasks with a scripting or programming language. Troubleshooting abilities. Customer orientation. Ability to communicate fluently in Spanish and English in verbal and written form. Bachelor's degree in related engineering or computer science areas or equivalent years of experience. Project Description: We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release equipment with confidence to the market. We support a broad array of network emulated protocols and an API that enables automating repetitive tasks, such as hardware regression testing. Our platform can emulate complex network topologies and traffic conditions, thus, quickly identifying problem areas with intelligent and relevant results. Our testing solution operates at layers 2 and 3 of the OSI model and it consists of a test GUI and API, both running over specialized hardware. Responsibilities: As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities. Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via telephone and email and moving them forward until their proper termination. Internally replicate customer scenarios by the use of routers, switches and other network equipment. Communicate with other teams regarding bugs and follows-up to make sure fixes are received, tested and conveyed to the customer. Complete and maintain records of customer issues and product defects using CRM tools like SalesForce. Occasionally attend on-site training and support for the customers.
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Senior Data Analyst
hace 2 semanas
Mexico City Aviat Networks A tiempo completoAre you looking for an exciting opportunity working for a Global Technology Leader?At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat...
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Senior Data Analyst
hace 2 semanas
Mexico City Aviat Networks A tiempo completoAre you looking for an exciting opportunity working for a Global Technology Leader?At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat...
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Product Support Engineer
hace 3 horas
Mexico Metropolitan Area Luxoft A tiempo completoProject Description: We are a team of Product Support Engineers for a high‑end hardware‑based testing solution. Our customers include service providers, network equipment manufacturers and enterprises who use it to test, measure and validate their network designs and devices. With the help of our products, our clients can deploy services and release...
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Data Support Analyst
hace 3 semanas
Mexico City NTT DATA A tiempo completoJob Description Req ID: 303541 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Data Support Analyst to join our team in Mexico City, México (MX-MEX), Mexico (MX). Job Summary We are...
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Product Support Engineer
hace 3 horas
Mexico Metropolitan Area Luxoft A tiempo completoResponsibilities: As member of our Support Services team you would represent our client's brand by providing customers and end users with great technical support by the proper handling of support cases. These cases involve the following activities. • Respond incoming Service Requests from external customers, and our Sales Engineers and Sales teams via...
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Data partnership manager
hace 2 horas
Mexico City Metropolitan Area TrustDecision A tiempo completoResponsibilities:Conduct research and leverage industry networks to identify opportunities for external data partnerships.Proactively engage with potential partners, establish connections, and map key decision-makers within target organizations.Draft and present partnership proposals to external stakeholders, leading commercial negotiations to secure optimal...
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Level 1 Technical Support Specialist
hace 2 semanas
Mexico City March Networks A tiempo completoAt March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work‑life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that...
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Level 1 Technical Support Specialist
hace 3 semanas
Mexico City March Networks A tiempo completoAt March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work‑life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that...
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Director, Technical Support Latam
hace 2 semanas
Mexico City Palo Alto Networks A tiempo completoCompany Description At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better....
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Director, Technical Support Latam
hace 2 semanas
Mexico City Palo Alto Networks A tiempo completoCompany Description At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better....