Customer Success Manager
hace 4 semanas
We’re looking for an exceptional **Customer Success Manager** to join our LATAM team. This is a strategic and highly analytical role for someone who thrives in customer-facing environments, understands the complexity of Retail, and is passionate about creating long-term value through data-driven insights.If you're a natural problem solver with a strong consulting background, fluent in English, and excited to work in a fast-paced SaaS company, this might be the perfect fit for you.**Requirements**:- BSc in Industrial Engineering and Management - **required**:- Master’s degree - **preferred**:- Graduated with honors or demonstrated academic excellence- 3-5 years of experience in consulting, project management, or customer-facing roles- Strong analytical background with proven experience in BI, SQL, and data storytelling- Hands-on experience with BI tools - **required**:- Fluent English - **must**:- Familiarity with SaaS environments - **required**:- Prior experience working in a product company - a **strong advantage**:- Deep understanding of the Retail industry - **required**:- Knowledge of TOC (Theory of Constraints) - **strong advantage**:- Self-starter, proactive communicator, and highly organizedWhat You Will Do:- Own and manage a portfolio of customers across LATAM, guiding them from onboarding through full adoption- Act as the primary point of contact for clients, building trust at all levels, including executive stakeholders- Lead customer-facing meetings, business reviews, and technical deep dives- Use your analytical skills to uncover insights, improve product usage, and demonstrate ROI- Ensure client success by aligning implementation and value realization with business goals- Collaborate with cross-functional teams (Product, BI, Solutions Engineering) to ensure smooth delivery- Identify expansion opportunities and areas for optimization based on data- Travel domestically within the LATAM region as needed
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Customer Success Manager
hace 4 días
Desde casa, México dLocal A tiempo completo**What’s the opportunity?** We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. **What will I be doing?**: - Working with both our internal teams as well as clients. - Provide “voice of customer feedback” to internal DLOCAL teams. - Develop effective long-term key customer...
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Customer Success Manager
hace 4 días
Desde casa, México Altair Engineering A tiempo completo**Transforming the Future with the Convergence of Simulation and Data** **Customer Success Manager (Data Analytics)** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...
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Customer Success Manager
hace 2 días
Desde casa, México WW AA A tiempo completo**Customer Success Manager** **The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.** **Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...
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Customer Success Manager
hace 2 días
Desde casa, México WW AA A tiempo completo**Customer Success Manager****The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.****Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...
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Customer Success Manager
hace 2 semanas
Desde casa, México Multiplier A tiempo completo**Customer Success Manager**Remote/LATAM**A Bit About Us**We're at the forefront of one of the most exciting evolutions of our generation - remote employment. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find,...
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Customer Success Manager
hace 4 semanas
Desde casa, México Higlobe, Inc A tiempo completo**About Higlobe**We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...
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Customer Success Manager
hace 2 semanas
Desde casa, México Divelement Web Services A tiempo completo(Remote) (Fluent in English) JOB SUMMARY Divelement is a strategic technical partner to clients. We collaborate with like-minded organizations to build and develop technologies, bringing vision to reality. The Customer Success Manager is an integral addition to Divelement’s mighty team; they are the bridge between Revenue and Delivery operations. The...
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Senior Customer Success Manager
hace 6 días
Desde casa, México ChiroQueens A tiempo completoCompany Overview:ChiroQueens.io is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Senior Customer Success Manager (CSM) to join...
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Senior Customer Success Manager
hace 1 semana
Desde casa, México ChiroQueens A tiempo completoCompany Overview: ChiroQueens.io is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Senior Customer Success Manager (CSM) to join...
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Customer Success Manager
hace 2 semanas
Desde casa, México onebeat A tiempo completoWe are seeking a Customer Success Manager to lead post-sale client relationships, ensuring smooth onboarding, strong adoption, and long-term growth. This role blends account ownership, project execution, and strategic collaboration across internal teams. You will manage a customer portfolio and drive measurable outcomes aligned with client business...
