Four Seasons | Group Incentive Sales Manager

hace 4 días

cabo san lucas, México Four Seasons A tiempo completo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA , will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

The position of Group Incentive Sales Manager is based in Mexico either Los Cabos or Mexico City.

Hiring date in January.

About the role of Group Incentive Sales Manager:

Responsible for promoting and securing group incentive travel business and generating hotel/resort awareness through direct phone sales, direct sales calls, FAM trips, and tradeshows. Ensure quotas and goals are met, and direct sales activities are carried out.

What you will do:

  • Responsible for promoting and securing group incentive travel business.
  • Promote and sell to group segments.
  • Generate hotel/resort awareness through direct phone sales, direct sales calls, FAM trips, and tradeshows.
  • Ensure quotas and goals are met and ensure that direct sales activities are performed.
  • Work closely with sales and marketing team to solicit, sell, and contract group business required to meet budgeted sales goals for the property.

What you bring:

  • The ability to speak and write English fluently and Spanish is also required, as this position is based in Mexico.
  • Previous experience in Luxury Hotel Sales Hospitality minimum of 3 years.
  • Proven sales track record.
  • The ability to travel extensively to promote the resort is required.
  • Ability to work with all hotel systems and maintain a high attention to detail.
  • Understand and ability to deliver high quality, luxury service standards.
  • Excellent interpersonal and communication skills.
  • Cross-cultural sensitivity and customer service orientation.
  • Guest centricity and understanding of the importance of guest preferences.

What we offer:

  • Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level.
  • Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort.
  • Uniforms: Complimentary Dry Cleaning for Employee Uniforms.
  • Training & Development: In-house training workshops for line and management employees.
  • Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards.

Service Culture:

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

  • Company Site:
  • Our Careers:
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Learn more about our innovative initiatives:

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We look forward to receiving your application

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