Sr. Business Consultant

hace 1 mes


nuevo león, México JDA Networks A tiempo completo

Blue Yonder Title: Sr. Business Consultant

What you'll do:

  • Responsible for the overall product/business solution design and delivery aspects of implementation.
  • Assists Project Managers in planning efforts including detailed project plan (work breakdown structure) based on the specific phase/need of the project.
  • Facilitates/leads business diagnostics, process analysis and/or design workshops to help flush out as-is and desired to-be solution state and ultimately writes a solution design document to support business requirements.
  • Leads the writing of functional specifications during the design phase of the project that supports the documented solution design.
  • Develops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder Certifications.
  • Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations.
  • Provides advice to customers regarding industry best practices and process methodology.
  • Recognizes and highlights incremental revenue opportunities with existing customers/projects.
  • Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsors.
  • Understands how Blue Yonder’s WMS solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver).
  • Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business owners.
  • Follows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customer.
  • Provides non-technical end user support during the 'go-live' and post go live period.
  • Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers’ success (on their own) after Blue Yonder's project roll-off.
  • Communicates project risks that may have a negative impact on the project schedule, scope or budget.
  • Escalates project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budget.
  • Communicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements.

Requirements

  • 4+ years of specific experience working within Blue Yonder’s WMS, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.
  • Relevant solutions consulting and implementation experience with other leading supply chain planning solutions such as HighJump, Manhattan, or SAP may be considered.
  • Strong business analysis skills, understanding and usage of statistical algorithms, inventory optimization concepts, awareness of tactical planning on overall supply chain required.
  • Advanced degree in Supply Chain, Operations, Logistics or Operations Research preferred.
  • Bachelor’s degree and relevant industry experience may be considered in lieu of advanced degree.
  • Current or prior experience working in a management consulting organization or Supply Chain Center preferred.
  • Ability to prepare and deliver presentations for user, management, and executive level audiences. Strong verbal, written and interpersonal skills required.
  • This position requires a minimum of 75% travel.
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