Operations Representative

hace 3 semanas

City, México PayJoy A tiempo completo

**Acerca de PayJoy**PayJoy es un proveedor de servicios financieros con una misión clara: ayudar a clientes desatendidos en mercados emergentes a lograr estabilidad y éxito financiero. Otorgamos créditos a través de nuestra tecnología patentada que convierte un smartphone en una garantía digital, y gracias a nuestra avanzada inteligencia artificial, ciencia de datos y herramientas anti-fraude, podemos ofrecer los costos más bajos y calificar al mayor número de clientes en la industria. Hasta 2024, hemos proporcionado miles de millones de dólares en crédito a más de 12 millones de clientes, mientras mantenemos una rentabilidad sólida y sostenible a largo plazo.**Acerca del rol**As a Go to Market CL Operations Representative, you will be responsible for enabling customers to acquire and use our financial products across the needed channels, thus driving growth to our CL business.**Responsibilities**:- We are seeking a dynamic sales associate with strong communication skills, a customer-focused approach, adaptability, and a goal-oriented mindset to provide excellent service, solve problems, and drive sales in a team-oriented environment.- Follow up on sales leads and guide prospects through the sales funnel.- Maintain up-to-date knowledge of products, pricing, and promotions to assist online customers effectively.- Process online conversations accurately, ensuring a smooth and positive customer experience.- Collaborate with the team to meet online sales targets and optimize lead conversion rates.- Handle customer inquiries, resolve issues, and ensure satisfaction through proactive communication and support.**Qualifications**:- Proven experience in sales or customer service, preferably in an online or e-commerce environment.- Ability to follow up on leads and close sales in a timely and professional manner.- Basic computer skills and familiarity with online sales platforms and CRM tools.- Self-motivated, goal-oriented, and able to work independently.- Strong problem-solving skills and a customer-first attitude.Desirable Qualifications- Experience with PayJoy products- Experience working in a startup environment or a highly intrapreneurial role- Experience in financial institutions in sales roles with high-speed processes**Benefits**:- Company-funded Health and Dental Insurance for employees and immediate family members- Life insurance- 30 days of Christmas bonus- 20 days paid Vacation- 50% Vacation premium- 13% Saving funds- $2,000 MXN monthly grocery coupons- $2,000 USD annual Coworking Travel allowance- $2,000 USD annual Professional Development allowance- $500 USD annual Fitness allowance- $500 USD Phone Finance allowance- $250 USD Home Office equipment allowance- $200 USD Headphone allowance**Principios de PayJoy**En PayJoy estamos orgullosos de ser un empleador que promueve la igualdad de oportunidades. Damos la bienvenida y alentamos la inclusión de personas de todos los orígenes. No discriminamos por raza, religión, color, origen nacional, género (incluido el embarazo, parto o condiciones médicas relacionadas), orientación sexual, identidad de género, expresión de género, edad, estatus como veterano protegido, condición de discapacidad o cualquier otra característica legalmente protegida.

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