Call Center Trainer
hace 2 semanas
**Job responsibilities and functions**- Create learning plans for new hires with the understanding of adult learning principles, learning styles and the company needs- Measure the effectiveness of training and communicate areas of opportunity in all training related activities- Participate in training analysis, projects and initiatives to further develop company employees- Facilitate training to new hires while identifying and working on areas of opportunity, risks, and future potential in order to support the operation- Create and update training content and reference materials with an emphasis on e-learning and virtual classrooms- Develop testing and certification programs to evaluate comprehension and manage skills-based client inquiries and increase patient scheduling.- Provide team motivation and development to maximize sales opportunities.- Drive a culture of accountability, continuous improvement, and a personal excellence.**Requirements**:- Minimum 1 years of relevant training experience.- Advance English level (Written & Spoken)- Strong communication and interpersonal skills- Teaching strategies and development skills of teaching material- A problem-solving orientation, flexibility, and positive attitude.- Incredible level of organization, structure, reliability, and independence.- Clear, direct, and accessible verbal communication; strong listening and feedback delivery skills.- Excellent training skills.- Experience in call center training.- Microsoft Office Suite (Excel, Word, PPT)- Excellent judgement, trustworthiness, and ability to maintain confidentiality.Tipo de puesto: Tiempo completoSalario: $20,000.00 - $24,000.00 al mesHorario:- DiurnoLugar de trabajo: Empleo presencial
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Trainer - Call Center
hace 3 semanas
Tijuana, México Allied Collections Services A tiempo completoACSI’s fast-growing team is in search of a BILINGUAL TRAINER to handle Onboarding and Continuous developmental training for agents that work with our many US-based clients. We are looking for Trainers who thrive in dynamic environments and have previous Call Center Training experience.**Responsibilities**:- Support operations- Research, develop and...
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Trainer - Call Center
hace 6 días
Tijuana, México Allied Collections Services A tiempo completo**ACSI’s fast-growing team is in search of a BILINGUAL TRAINER to handle Onboarding and Continuous developmental training for agents that work with our many US-based clients. We are looking for Trainers who thrive in dynamic environments and have previous Call Center Training experience.*****Responsibilities**:- Support operations- Research, develop and...
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Call Center Trainer
hace 3 semanas
Tijuana, México USA Clinics Group A tiempo completoUSA Clinics Group is looking for an experienced call center trainer to manage the on boarding of new employees and facilitate initial and ongoing training. The overall objective is to ensure that staff is knowledgeable and capable of delivering excellent costumer service in an accurate, timely and courteous manner.**Responsibilities**- Create and update...
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Trainer
hace 3 semanas
Tijuana, México 1Click Contact Center A tiempo completoDo you have a minimum of 1 year of successful experience as a Trainer? 1Click Contact Center has an excellent opportunity for you as a Trainer.This is an On-Site position and there is no opportunity for a WFH opportunity.**Requirements**:Ability to work on-site Monday - Friday from 8:00 am to 5:00 pmMinimum of 1-year experience as a trainer (must provide...
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Trainer
hace 4 semanas
Tijuana, México GuardINC A tiempo completoEssential**Responsibilities**:- Trainer employees to both internal and client standards and performance objectives- Confer with management and employees to gain knowledge of work situations which require training- complete routine reports and correspondenceCompetencies- Problem solving- Customer service- Oral communication- Teamwork- Coaching peopleAbility...
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Call Center Trainer
hace 4 semanas
Tijuana, México USA Clinics Group A tiempo completoExperienced Call Center Trainer to manage the onboarding of new employees and facilitate initial and ongoing training. The overall objective is to ensure that staff is knowledgeable and capable of delivering excellent customer service in an accurate, timely and courteous manner.- **ON SITE, TIJUANA MX.**_**Responsibilities**:- Create and update training...
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Call Center Agent
hace 6 días
Tijuana, México Cyber City Call Center A tiempo completo**About the Role**:As a Call Center Transfer Agent, your primary responsibility is to manage inbound calls and seamlessly transfer customers to the appropriate department or specialist. You will serve as the first point of contact for callers, requiring strong communication skills, professionalism, and the ability to quickly assess customer needs. Your role...
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Trainer
hace 4 semanas
Tijuana, México Proprofit A tiempo completo**_Proprofit is a fast-growing team is in search of a BILINGUAL TRAINER to handle Onboarding and Continuous developmental training for agents that work with our many US-based clients. _****_ON SITE POSITION IN TIJUANA / NO WORK FROM HOME_****Responsabilities**:- Support operations- Research, develop and implement Training.- Evaluate and recommend corrective...
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Bilingual Trainer
hace 4 semanas
Tijuana, México Allied Collections Services, Inc. (ACSI) A tiempo completo_**ACSI’s fast-growing team is in search of a BILINGUAL TRAINER to handle Onboarding and Continuous developmental training for agents that work with our many US-based clients. We are looking for Trainers who thrive in dynamic environments and have previous Call Center Training experience.**_- **Responsibilities**:_- Support operations- Research, develop...
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Trainer
hace 6 días
Tijuana, México Hyuman A tiempo completoThe Training Lead will support the Training Manager in designing, developing and delivering training curriculum, policies & procedures, and systems documentation for the Consumer Deposits support staff.In this role, you will help shape Axos’s Consumer Banking Learning & Development strategy and policies. You will work with call center leadership, internal...
