Traffic Operations Supervisor

**Career Area:**:Manufacturing & Supply Chain**Job Description:**:TRAFFIC OPERATIONS SUPERVISOR - SANTA CATARINA**YOUR WORK SHAPES THE WORLD**Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.**JOB PURPOSE**:Manages the Transportation Operation in Ocean, Air and Rail modals provided by Caterpillar contracted service suppliers for Caterpillar´s components and machines domestically and overseas. This applies for inboud and outbound shipments for the different ACM Mexico facilities.**JOB RELATED STATISTICS**:Global Ocean Contract Estimated Annual Spend: $10-50M (indirect impact)Air, Freight Forwarding & Customs Brokerage Estimated Annual Spend: $200M (indirect impact)Ground Transportation Spend $0-10M (indirect impact)**JOB DUTIES**:Scope, design, operate, day-to-day services and implement transportation service solutions. Coordinate problem resolution with Caterpillar facilities and approved Service Providers with regards to transportation services. Identify, develop and administer the implementation of improved transportation methods that support Caterpillar's cost and service objectives and goals, to ensure best results for Caterpillar and Cat Dealer organizations.Identifies, investigates, and resolves problems with shipments to ensure accurate and on-time delivery to facilities, and develops initiatives to improve service and lower cost. Manages the performance of these Service Providers through Key Performance Indicators to meet cost and service performance expectations from Caterpillar facilities, Suppliers and Distribution Centers. Identifies, analyzes, develops and implements improved transportation methods that support Caterpillar's quality, velocity and cost objectives. Identifies areas of possible cost savings or improvements in service, associated with the contracted Service Providers.Makes work improvement suggestions such as employee cross training, procedural changes, etc. as necessary. Maintains a contact database for all Global Service Providers /Carriers for Air, Ocean, Rail, Freight Forwarding, and Customs Brokerage.**BACKGROUND/EXPERIENCE**:- Requires a college or university degree or equivalent experience and a minimum of 1-2 years experience in Transportation and/or Logistics.- The position requires experience in and/or equivalent knowledge of various Operating, Distribution, Transportation, Contracting, and Traffic in Supply Chain Logistics.- A working knowledge of a rate management systems and/or procurement tools such as GT Nexus are desired.- Strong understanding of international supply chain, both physical flow and data flow including ocean, air, truck, rail carriers’ freight forwarders, and Customs brokers.- Jobholder must be able to effectively communicate with all levels of personnel both inside and outside the Company and must have some degree of analytical skills.- PC skills are a must and the Job Holder must be well organized, a self-motivated and can multitask against multiple deadlines.- Excellent human relations skills are required to co-ordinate activities, change processes, identify improvements and cost saving ideas with service providers, internal and external Clients.- Degree related with Business, International Relations/Commerce.**DESIREABLE EXPERIENCE**:- Personal computer skills and familiarity with various transport & network design software packages (i.e. i2, CAST) may be required.- Strong Enligsh level is required. Jobholder is in frequent contact with people outside of work group to give or obtain information.Caterpillar is an Equal Opportunity Employer (EEO).Not ready to apply? Submit your information to our Talent Network here.