Mexico Billing Specialist

hace 3 días

Guadalajara, México Coyote Logistics A tiempo completo

Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years. Our strengths lie in our services and solutions, driven by our exceptional people. That’s why we’re committed to offering a best-in-class employee experience to our global workforce.Billing Specialist for MexicoSUMMARYThis position requires someone that is motivated and determined to get results.RESPONSIBILITIES- Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to the specifications of each customer.- Research, resolve and invoice all loads rejected by Accounts Payable, within 90 day of delivery date.- Resolve billing incident requests, auto-invoice failures, by reviewing exception reports in order to initiate invoicing.- Maintain, scan and store original paperwork received from the carriers. Also must be able to provide copies upon request from our customers.- Manage specific specialty expedited customer accounts to ensure timely billing due to contractual or preference guidelines.- Complete goals and tasks based on set departmental expectations and metrics.- Escalate any issues, consistent problems, or billing changes to appropriate Team Lead.- Contact customers to clarify billing requirements.- Contact carriers to secure any missing paperwork documentation (Bill of Lading, Proof of delivery, Remission Orders, Lumper tickets)- Serve as a liaison between the accounting departments and the electronic invoice service supplier for Mexico- Other duties as assigned based on business need.QUALIFICATIONS- Advanced knowledge of Microsoft Office (Excel, Word, Outlook)- Ability to communicate effectively with internal and external customers both written and verbal- Ability to identify and solve problems, perform under pressure, and meet deadlines- Excellent organizational and multitasking skills with attention to detail- Work with little or no supervision, and work well in a team setting- Associate or Bachelor degree in Accounting, Business Administration, or Finance- 2-4+ years of billing experience- Transportation industry experience preferred- Bi-lingual, mainly fluent in Spanish and EnglishDo Well, Be Well- Work collaboratively in our flexible hybrid model- Medical, Dental, Vision, and Life Insurance coverage- Mental and Nutritional health resources- Over $2 million invested annually in professional growth and development tools- Free access to LinkedIn Learning to grow in your profession and gain new skills- 15 Paid Time Off days first year- Home office bonus- 3 paid Community Service Days annually- Employee´s lead Cultural Inclusive Teams- Casual Office dress code- Pet friendly Office- Important Notice to US Applicants:_- Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP._

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