Mexico Billing Specialist

Want to wake up each day knowing that you are a part of something special? Something real? Something bold?_- Are you Tribal, True and Tenacious?_- Then it’s time for you to join the pack_We Move the World ForwardCoyote was created in 2006 with one goal in mind: To create a better service experience in the transportation industry. Today we are a leading third-party logistics provider that matches more than 10,000 shipments every day. We play a crucial role in the global supply chain and delivery of goods across many sectors around the world, making us an essential business. As a UPS subsidiary, our seamless technology driven solutions drive the industry forward and empower customers to make smarter supply chain decisions. Every time. Everywhere.Make Your Work MatterAt Coyote, our employees are empowered to guide their own growth. We prime them for limitless career potential through training programs, accessible leadership, talent development, and unique workplace perks and benefits. We offer opportunities to thrive by learning the ins and outs of our business, our proprietary technology, and the industry. We provide a culture that supports diversity, equity, inclusion and belonging (DEI&B), and we are deliberate about supporting our local communities - from donating our logistics services to help those in need, to supporting our employees in their missions to make an impact in the world.Billing Specialist for MexicoSUMMARYThis position requires someone that is motivated and determined to get results.RESPONSIBILITIES- Ensure customers are invoiced properly and in a timely manner upon receipt of all documents according to the specifications of each customer.- Research, resolve and invoice all loads rejected by Accounts Payable, within 90 day of delivery date.- Resolve billing incident requests, auto-invoice failures, by reviewing exception reports in order to initiate invoicing.- Maintain, scan and store original paperwork received from the carriers. Also must be able to provide copies upon request from our customers.- Manage specific specialty expedited customer accounts to ensure timely billing due to contractual or preference guidelines.- Complete goals and tasks based on set departmental expectations and metrics.- Escalate any issues, consistent problems, or billing changes to appropriate Team Lead.- Contact customers to clarify billing requirements.- Contact carriers to secure any missing paperwork documentation (Bill of Lading, Proof of delivery, Remission Orders, Lumper tickets)- Serve as a liaison between the accounting departments and the electronic invoice service supplier for Mexico- Other duties as assigned based on business need.QUALIFICATIONS- Advanced knowledge of Microsoft Office (Excel, Word, Outlook)- Ability to communicate effectively with internal and external customers both written and verbal- Ability to identify and solve problems, perform under pressure, and meet deadlines- Excellent organizational and multitasking skills with attention to detail- Work with little or no supervision, and work well in a team setting- Associate or Bachelor degree in Accounting, Business Administration, or Finance- 2-4+ years of billing experience- Transportation industry experience preferred- Bi-lingual, mainly fluent in Spanish and EnglishBenefits & PerksAt Coyote, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Coyote can mean for you.Our people and cultureOur diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Coyote one of the most rewarding places to work.Professional developmentFrom entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.Important Notice to US Applicants:Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.