Technical Support Agent
hace 3 semanas
As _**Technical Support Agent**_ you_**will be part of a 3 months campaign**_ and participante in the resolution of technical problems and provides coaching and feedback on technical and customer service related issues.**About the Job**:- Provide hardware, software, and networking support to retail employees via phone- Thoroughly and efficiently document customer interactions while on the phone- Use customer service skills to assist retail employees and consumers to provide an outstanding customer experience- Ability to work evenings, weekends, and holidays- Dependability and punctuality are a must.**Skills**:Previous experience with- Technical Support (Windows Operating Systems, PC hardware, TCP/IP networking)- Customer Service- Familiarity with photography and digital imaging it's a big plus- Fluent English**What´s in for you**:- 100% Payroll- 100% Remote- Food Voucher- Saving Found- Christmas Bonus (30 days)- Health/Life Inssurance- Law Vacation & PrimaTipo de puesto: Tiempo completoSalario: $14,000.00 - $16,000.00 al mesHorario:- Horas extra- Turno de 10 horasPrestaciones:- Seguro de gastos médicos- Seguro de vida- Vales de despensaEducación:- Licenciatura terminada (Obligatorio)Experiência:- Soporte técnico IT: 2 años (Obligatorio)Idioma:- Ingles avanzado (Obligatorio)Licencia/Certificación:- informatica, sistemas, o a fin (Obligatorio)Disponibilidad de turnos:- Turno diurno (Obligatorio)- Turno nocturno (Obligatorio)- Turno de madrugada (Obligatorio)
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Technical Support Agent
hace 1 semana
Zapopan, México Intugo A tiempo completo**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES** - Ensure objectives and service level agreements (SLAs) are met. - Provide resolution of issues for clients, liaise between clients, customer success team and development team. - Utilize our case management system, keep track of your own support tickets, and follow through to completion. - Provide accurate and...
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Technical Support Representative
hace 4 semanas
Zapopan, México HELPWARE A tiempo completo**About Us**Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging...
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Technical Analyst Support
hace 2 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Analyst 2-support
hace 3 días
Zapopan, México Oracle A tiempo completoWe are seeking someone with 0-2 years of experience possessing the following qualifications: - **Technical Background**:Bachelor's degree in computer science, information technology, or related field preferred. Relevant experience with any bachelor’s degree is also considered. - **Communication Skills**:Exceptional written and verbal communication skills....
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Technical Support Engineer
hace 4 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Oracle SaaS Cloud Central team, you will be responsible for:- Post-sales technical support of all SaaS Cloud Administrative activities.- This includes, but is not limited to, support of:- Environment refreshes (Moving data from a source environment to a target environment)- Planned and unplanned outages- Oracle SaaS Cloud Portal features &...
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Technical Analyst 3-support
hace 2 semanas
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Analyst 2-support
hace 1 semana
Zapopan, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Technical Analyst 4-support
hace 4 semanas
Zapopan, México Oracle A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...
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Technical Analyst 2-Support
hace 1 día
Zapopan, Jalisco, México Oracle A tiempo completoJob DescriptionAs a member of the IT-Support organization, your focus is to provide technical help for oracle employees 24x7x365 support. This position is specifically designed to help cover a local TechBar and Field support across two Guadalajara office locations. This involves resolving technical questions regarding the use of and troubleshooting for...
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Technical Support Engineer
hace 1 día
Zapopan, Jalisco, México Roles at Cadencia A tiempo completoAbout the Role:We're looking for a stellar Technical Support Engineer to help keep our global infrastructure secure, reliable, and running at peak performance.You'll manage and support switches, routers, and firewalls, monitor network health, and lead improvements that enhance stability and efficiency across our worldwide operations.If you're a hands-on...
