Client Delivery Api Specialist

hace 3 semanas

Magdalena de las Salinas, México Milestone Technologies A tiempo completo

Client Delivery API SpecialistYou will lead the Delivery process for our merchant and ISV/SaaS clients by:- Quickly becoming an SME in Paysafe products and APIs- Accountable for the success of the client’s Implementation: works towards a smooth, efficient deployment & integration experience and go-live- Receives hand-off of documented client solutions from the sales engineering team and prepares the implementation plan- Engages with the customer’s teams to assist in the correct implementation, integration, testing, and go-live process- Documents the client’s integrated solutions: Features integrated, SDKs used, sales flows, customer journey, special requirements, or setup- Responsible for the end to end certification process, client integration signoff and handoff to post sales team- Creates client facing code samples and contributes relevant content to the developer center- Prepares collateral to handover to Support\VIP team- Collaborating with cross-functional teams to support product roll-outs and provide input on future feature sets and capabilities- Tracking all integration projects in Salesforce- Escalating issues and proposing improvements to the Development, Product, and/or Operations teams- Providing training to other teams as required- Working knowledge of XML, JAVA, REST, SOAP etc- Basic knowledge of SQL, including ability to author ad-hoc database queries.- Is comfortable writing code in Ruby, Python, JavaScript, Java and enjoys learning new languages and technologies.- Has experience integrating Paysafe APIs (major plus)- Is experienced with Github or similar.**Qualifications**:- Has a technical degree in Computer Science, Engineering or Mathematics (MBA is an asset)- Technical Product/Software certifications an asset- Has 3 to 5 years of experience in a similar client-facing role- Has previous experience in a traditional software engineering or Implementation role.- Has strong analytical and debugging skills.- Experienced with Salesforce is a plus- Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team, able to work with no supervision and under pressure- Excels in a collaborative and cross-functional environment.- Experience working with payment gateways a major plus including ecommerce and Retail Experience with continuous integration and test-driven development methodologies a plus- Excellent time management, organization, and planning skills are essential- Flexibility to travel as required to meet with clients- Demonstrate ability to articulate complex technical terms or processes into business language- Able to set priorities, influence others, and manage customer and partner expectations- Demonstrated success in customer and partner relationship management- You are motivated, think outside of the box, and understand the purpose of process and proceduresTipo de puesto: Por relación de trabajo por temporadaDuración del contrato: 12 mesesSueldo: $55,000.00 - $65,000.00 al mesTipo de jornada:- Lunes a viernes- Turno de 8 horasPregunta(s) de postulación:- Este es trabajo distante. Puedes trabajar de casa?Experiência:- API: 3 años (Obligatorio)Idioma:- English (Obligatorio)

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