Customer Feedback and Survey Agent
hace 2 semanas
**Company Overview**:is a distinguished leader in delivering customized financial solutions to businesses. We are committed to excellence in customer service and ensuring client satisfaction.**Position Summary**:We are seeking a professional part-time Customer Feedback and Survey Agent to engage with clients approved for credit. This role involves collecting feedback on their experiences and facilitating survey participation, with incentives provided upon completion.**Key Responsibilities**:- Conduct outbound calls to clients to gather insightful feedback- Facilitate survey completion and manage the distribution of gift cards- Maintain detailed records of client interactions and feedback**Work Schedule**:Monday to Friday, 12 pm - 5 pm (CST)**Compensation**:- Monthly gross salary of $10,000 MXN, inclusive of $1,000 in food vouchers and $1,000 in restaurant vouchers- Legal benefits included**Qualifications**:- Exceptional communication skills- Prior experience in customer service is preferred- Bilingual proficiency in Spanish and EnglishTipo de puesto: Medio tiempoSueldo: $10,000.00 al mesHoras previstas: 25 por semanaBeneficios:- Vales de despensa- Vales de restauranteTipo de jornada:- Lunes a viernesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha de inicio prevista: 08/10/2024
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Yougov Survey Direct
hace 2 semanas
Ciudad de México YouGov A tiempo completoCompany Description**The Company**YouGov is an international market research and data analytics group.Our mission is to supply a continuous stream of accurate data and insight into what the world thinks, so that companies, governments and institutions can better serve the people and communities that sustain them.We have the best data and the best tools. We...
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Front Desk and Patient Intake Coordinator
hace 7 días
Ciudad de México, Ciudad de México Vertu Agent A tiempo completoAbout Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.Our Culture: We prioritize...
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Voice of The Customer Analyst
hace 2 días
Ciudad de México Zendesk A tiempo completo As a **Voice of Customer Insights Analyst**, you will analyze and interpret customer feedback to uncover insights into satisfaction, loyalty, and sentiment. Your work will directly inform strategies to enhance the customer experience, address pain points, and strengthen brand perception. You will collaborate with cross-functional teams to ensure customer...
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Voice of The Customer Analyst
hace 2 días
Ciudad de México Zendesk A tiempo completo As a **Voice of Customer Insights Analyst**, you will analyze and interpret customer feedback to uncover insights into satisfaction, loyalty, and sentiment. Your work will directly inform strategies to enhance the customer experience, address pain points, and strengthen brand perception. You will collaborate with cross-functional teams to ensure customer...
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Customer Service Agent
hace 2 días
Ciudad de México Kone A tiempo completoCallout agent- Answers customer calls and contacts through other channels within the target SLA- Creates callouts (entrapment calls, unplanned service), gathers information and dispatches technician with all needed details.- Receives Immediate Service Needs from 24/7 connected services, creates the callout and dispatches Maintenance Technicians- Receives...
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Customer Service Agent
hace 2 días
Ciudad de México Kone A tiempo completoCallout agent - Answers customer calls and contacts through other channels within the target SLA - Creates callouts (entrapment calls, unplanned service), gathers information and dispatches technician with all needed details. - Receives Immediate Service Needs from 24/7 connected services, creates the callout and dispatches Maintenance Technicians - Receives...
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UX Designer
hace 3 semanas
Ciudad de México Qualtrics A tiempo completoAt Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...
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AI Agent Delivery Engineer
hace 2 semanas
Ciudad de México Dyna.Ai A tiempo completoJob Responsibilities AI Agent Development & Delivery Build, debug, and deploy customized AI Agents using low-code agent platforms to meet client requirements. Cross-Functional Collaboration Collaborate with Sales, AI R&D, and Solution teams to deconstruct client needs, drive implementation, and optimize workflows. AI Product Operations Manage daily AI...
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AI Agent Delivery Engineer-Mexico
hace 4 semanas
Ciudad de México Dyna.Ai A tiempo completoJob Responsibilities AI Agent Development & Delivery Build, debug, and deploy customized AI Agents using low-code agent platforms to meet client requirements. Cross-Functional Collaboration Collaborate with Sales, AI R&D, and Solution teams to deconstruct client needs, drive implementation, and optimize workflows. AI Product Operations Manage daily AI...
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Customer Experience Operations Supervisor
hace 1 semana
Ciudad de México, CDMX Percepta International A tiempo completoCustomer Experience Operations Supervisor MX-DF-Mexico DF **Description**: Summary The Team Leader is responsible for the day-to-day leadership and performance of employees on the Digital Engagement (DE) program. The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the...
