Director Account Management
hace 4 semanas
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.Job Summary- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _- Director, Account Management_- located in _- Guadalajara, North Campus_- . Reporting to Sr Director, Account Management _provide the business with optimal quality, pricing & delivery performance and P&L control for managing strategic accounts and will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers.What a typical day looks like:- Set and Execute 3YP.- Guide quarterly financial planning process with sites and hold up orgs.- Comprehension of P&L and Balance Sheet on levers to improve.- Set goals for specific accounts of controls.- Price business in line with segment goals.- Manage Customer escalations.- Coordinate multiple sites and functions to exceed customers' expectations.- Owns results of Sales, Profit, and Inventory. In charge offer delivering growth and maintaining a Sugar Pipeline.- Relationship management with Customer at executive / resolution-making levels.- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.- Segment relationship management and information flow, developing growth through pan-Flex contribution.- In charge of contract renewals, changes and maintenance.- Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.- In charge of improving communication and driving best practices across multi-sites.- Control of tracking risks on the business and reporting to Flex business accordingly.The experience we’re looking to add to our team:- BA/BS/MBA Or Equivalent work experience- Typically requires a similar experinece/account management experience.- Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.- Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.- Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.- Understands the strategic impact of the function across sites.- Proficient English writer and speaker- Senior quotation experienceWhat you’ll receive for the great work you provide:- Competitive Salary.- Life & Medical insurance.- Christmas Bonus.- Food Coupons.- Saving Fund.GR66Job CategorySales - Marketing - Account Mgmt**Required Skills**:Optional Skills:.
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