Director of Rooms

hace 4 días

Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

SummaryAs part of the first Park Hyatt in Mexico, this position reports directly to the General Manager in day-to-day operations. You will be responsible for the continuous and efficient management of the in-room Guest Services operation, while delivering Park Hyatt brand experiences and standards. Meeting and exceeding individual guest expectations and creating an environment that delivers exceptional employee experiences, specifically Front Desk, Concierge, Guest Services, Telephones, Athletic Club, Business Center and Security. Your role is to ensure that all departments operate successfully; according to hotel standards and that they are individually profitable and successful. Your responsibilities may also include talent selection, training, employee development and scheduling.- Responsibilities:- Ensure that all employees deliver what is promised by the brand and provide exceptional service at all times.- Verify that all associates also provide excellent service to internal customers.- Spend time in common areas, observing the service provided and interacting with guests, working closely with Department Managers to provide better training to employees.- Resolve external and internal customer complaints, inquiring efficiently to ensure satisfactory resolution of the problem.- Respond to Medallia comments and follow up on them.- Maintain hotel chain standards.- Ensure that guests are treated professionally and courteously.- Ensure that the various departments operate in a professional and efficient manner.- Greet and dismiss VIP guests.**Qualifications**:3 to 5 years of experience in a directive positionAdvanced EnglishBachelor's degreeExperience in luxury hotelsStrong communication and presentation skills at all levels of management.Leadership ability and behavior consistent with our core values

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    San Miguel de Allende, México Rosewood Hotel Group A tiempo completo

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  • Director of Rooms

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    San Miguel de Allende, México Rosewood Hotel Group A tiempo completo

    **General Information**: - Country/Region- Mexico- Province/City- San Miguel de Allende, Gto.- Location- Rosewood San Miguel de Allende- Department- Rooms - Front Office- Job Type- Full-time Permanent- SCOPE- To assure that the diverse departments operate successfully and wholly attached to the standards of the hotel.- BASIC FUNCTIONS- Oversee and manage...

  • Rooms Division Director

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    Cabo San Lucas, México Playa Hotels & Resorts A tiempo completo

    PLAYA HOTELS & RESORTS Located on the oceanfront in Mexico and the Caribbean, our luxurious resorts offer unparalleled views of the beach, ocean, and surrounding natural beauty. Each of our all-inclusive resorts features unparalleled luxuries, such as suites with walk-out semi-private pools, a variety of authentic restaurants, world-class spas, live...

  • Director of Rooms

    hace 5 días

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    Summary As part of the first Park Hyatt in Mexico, this position reports directly to the General Manager in day-to-day operations. You will be responsible for the continuous and efficient management of the in-room Guest Services operation, while delivering Park Hyatt brand experiences and standards. Meeting and exceeding individual guest expectations and...

  • Director of Revenue

    hace 4 días

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    SummaryAs part of the first Park Hyatt in Mexico, you will maximize overall hotel revenue for rooms through the implementation of effective pricing and distribution strategies in large hotels. Outperform direct competitors by gaining market share with a reasonable and competitive pricing, distribution strategy, supported by targeted marketing, and careful...

  • Director of Revenue

    hace 5 días

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    Summary As part of the first Park Hyatt in Mexico, you will maximize overall hotel revenue for rooms through the implementation of effective pricing and distribution strategies in large hotels. Outperform direct competitors by gaining market share with a reasonable and competitive pricing, distribution strategy, supported by targeted marketing, and careful...

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    hace 4 días

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    SummaryAs Finance Director of the first Park Hyatt in Mexico, he/she must be aware of the economic and financial status of the hotel.In charge of the financial management of the organization. Responsible for financial planning, execution and reporting.- You will skillfully analyze and monitor the financial operation of the hotel to achieve financial...

  • Director of Finance

    hace 5 días

    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    Summary As Finance Director of the first Park Hyatt in Mexico, he/she must be aware of the economic and financial status of the hotel. In charge of the financial management of the organization. Responsible for financial planning, execution and reporting. - You will skillfully analyze and monitor the financial operation of the hotel to achieve financial...

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    hace 3 días

    Cabo San Lucas, México Chileno Bay Resort & Residences, Auberge Collection A tiempo completo

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