Customer Success Manager
hace 3 semanas
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact customer satisfaction and retention by facilitating onboarding and addressing potential friction points. As part of a dynamic and innovative team, you will play a crucial role in expanding our customer base and fostering long-term partnerships. Accountabilities Drive customer adoption of the platform and its tools across Western Europe. Administer onboarding and enablement tactics while advising on best practices. Analyze product usage and performance to identify and resolve friction points. Participate in commercial outcomes, focusing on revenue retention and expansion. Collaborate with Sales, Engineering, and Customer Success leadership. Identify upsell opportunities and drive renewals. Requirements 5+ years of experience in Customer Success or Account Management. Fluency in French and English. Experience with AI agents and API integrations. Proven record of driving revenue outcomes. Excellent problem-solving and analytical skills. Strong communication and relationship-building skills. Knowledge of the Southern Europe market and cultural nuances. Self‑motivated with the ability to work independently in a remote team. Benefits Innovative company culture focusing on AI and rapid advancement. Opportunities for professional growth and impact beyond immediate role. Annual stipend for professional development. Discretionary stipend for social travel to meet colleagues. Annual company offsite in various locations. Monthly stipend for co-working expenses. #J-18808-Ljbffr
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Customer Success
hace 4 semanas
WorkFromHome, México Canonical Group Ltd A tiempo completoOverview Home Based - Americas; Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include world-leading public cloud...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México EFEX A tiempo completoDescripción del trabajo Sobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Thomson Reuters México A tiempo completoDescripción del trabajo About the Role As a Customer Success Manager at Reuters Imagen, you will be the strategic champion for clients across the Americas and select global accounts, driving adoption, value realization, and long-term retention. You will work proactively to ensure customers maximize the business value of the Imagen platform, identify...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Valutico A tiempo completoCompany Description: Valutico is a B2B FinTech company that operates an international valuation platform designed to empower financial service providers and valuation professionals with data-driven tools for more efficient analysis. Experience: Mid-Level Availability: Full-time Job Function: Customer Success Manager Location: Remote What are we looking for:...
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Strategic Customer Success Manager – Growth
hace 2 semanas
WorkFromHome, México Turnitin, LLC. A tiempo completoA global education technology company is seeking a Customer Success Manager in Mexico City. You will manage client relationships, ensuring success and satisfaction while driving growth through effective account management. Ideal candidates have 1-2 years of experience in customer success or sales, preferably in SaaS or Edtech, coupled with strong...
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Remote Customer Success Manager – Growth
hace 1 semana
WorkFromHome, México TRSS A tiempo completoA global media technology company seeks a Customer Success Manager in Mexico City. You will champion client relationships, drive adoption of the Imagen platform, and develop success plans. The ideal candidate should have 3-5 years of experience in Customer Success or Account Management, possess strong technical and communication skills, and be fluent in...
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Customer Success
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Global Customer Success Team Manager — Remote Leadership
hace 2 semanas
WorkFromHome, México Canonical A tiempo completoA leading open source software company is seeking a Customer Success - Team Manager. In this globally remote role, you will oversee a team of Customer Success Managers, enhancing customer engagement and retention. You'll engage with diverse customer bases, resolve issues, and drive team performance metrics. The ideal candidate has a strong background in...
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Remote Customer Success Manager
hace 3 semanas
WorkFromHome, México EFEX A tiempo completoUna fintech en crecimiento busca un Customer Success Manager responsable de asegurar la activación y retención de clientes. El candidato ideal tendrá más de 2 años de experiencia en Customer Success, habilidades en HubSpot y una comunicación efectiva en español e inglés. Este rol ofrece un salario competitivo y la oportunidad de crecer a CSM Senior,...
