Customer Success
hace 2 semanas
Overview Home Based - Americas; Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include world-leading public cloud and silicon providers, and industry leaders in many sectors. The company operates with global distributed collaboration and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding our Customer Success Management team globally and recruiting leaders to help our team of Customer Success Managers across regions. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. Ideally, you have been a Customer Success Manager at one point in your career and naturally evolved to a leading position. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you are to provide mentoring, coaching in post-sales account management and feedback to team members. You will proactively identify areas for improvement and implement process changes, driving high-performing teams. You are comfortable dealing with ambiguity and quickly adapt to changes. You seek collaboration with other teams to enhance the overall customer experience. Your key responsibility is to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work hand-in-hand with the Head of Customer Success. CSMs engage a diverse customer base and follow diverse CSM motions to provide the appropriate level of focus for every customer. The right candidate would adapt to this diversity and bring broad experience to the team. #J-18808-Ljbffr
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Construction Clerk A tiempo completoCustomer Success Manager (Fully Remote) Location: Fully Remote Experience Required: 3-5 years in a Customer Success or related role Are you passionate about driving customer success and building strong relationships? Do you have a knack for streamlining processes, engaging clients, and delivering measurable results? If so, SafetyClerk is looking for you!...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México TITAN A tiempo completoCustomer Success Manager – TITAN Join TITAN , a no-code, fast‑paced startup in the Salesforce ecosystem, as a Customer Success Manager in North America. As a Customer Success Manager , you will manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México Thomson Reuters México A tiempo completoDescripción del trabajo About the Role As a Customer Success Manager at Reuters Imagen, you will be the strategic champion for clients across the Americas and select global accounts, driving adoption, value realization, and long-term retention. You will work proactively to ensure customers maximize the business value of the Imagen platform, identify...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México Nysonian A tiempo completoCustomer Success Manager / Gerente de Éxito del Cliente Location: Remote (Mexico) | Full-Time | Remote/Hybrid OptionDepartment: Customer Experience & OperationsReports To: Director of Customer Experience About Nysonian At Nysonian , we exist to build the next generation of global lifestyle brands that inspire how people travel, move, and live. Our portfolio...
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Customer Success Manager
hace 4 semanas
WorkFromHome, México Amplify A tiempo completoCustomer Success Manager at Amplify About Amplify At Amplify, we’re enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey. Amplify helps e-commerce...
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Head Of Customer Success
hace 2 semanas
WorkFromHome, México Deuna A tiempo completoDEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today: customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $37M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México MezTal A tiempo completoOverview We are looking for a Customer Success Manager to join our team and own the adoption, retention, and growth of existing customer locations. This role plays a critical part in ensuring long-term customer satisfaction, maximizing retention, and identifying expansion opportunities across a portfolio of assigned accounts. This is a highly...
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Customer Success Manager
hace 2 semanas
WorkFromHome, México Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
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Vice President of Customer Success
hace 3 semanas
WorkFromHome, México HR Force International A tiempo completoAre you a passionate leader with a talent for turning great customer experiences into lasting partnerships? We’re looking for a VP of Customer Success to lead and inspire a team dedicated to exceeding customer expectations, ensuring seamless interactions, and driving long-term success. If you thrive in fast-paced environments, excel in building meaningful...
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VP of Customer Success
hace 3 semanas
WorkFromHome, México HR Force International A tiempo completoA leading customer success consultancy is looking for a VP of Customer Success in Mexico. This role requires a dynamic individual with over 10 years of experience in Customer Success or Account Management, ideally within fintech. The VP will lead a high-performing team, foster customer relationships, and utilize data-driven strategies to enhance customer...
