Aplus-customer Success Manager
hace 4 semanas
**Role And responsabilities**:- Responsible for customer success, being in charge of the Key Account Managers team; creating synergy with operational, financial and technological areas for the development of active customers, ensuring exponential growth of active business.- 3 to 5 years of experience and knowledge of the logistics sector, creating, building and managing customer success and customer service teams. Negotiation skills, self-starter, commercial strategist.**Skills**:- Bachelor's degree in commercial, administrative, economic or related careers.- Conversational English.- Experience in logistics, with first and last mile services, fulfillment.- Proficiency in Excel/Google Sheets and/or SQL.- Experience solving problems and proposing outstanding solutions to complex issues.- Experience developing and executing project proposals (from start to finish).- Data-driven approach to decision making and performance measurement.- Experience leading process and performance improvements by leveraging data and insights.- Experience working with sales, account management and customer service teams.- Experience implementing and developing tools such as Zendesk, HubSpot, Salesforce.**Soft Skills**:- Able to avoid hierarchies and work as a team player- Orientation for team growth- Focused on motivating the sales and customer service teamRole And responsabilities:- Responsible for the development of active customers, ensuring that the terms and conditions of both administrative and operational contracts are met.- 3 to 5 years of experience and knowledge of the logistics sector, creating, building and managing customer success and customer service teams. Negotiation skills, self-starter, commercial strategist.**Skills**:- Bachelor's degree in commercial, administrative, economic or related careers.- Conversational English.- Experience in logistics, with first and last mile services, fulfillment.- Proficiency in Excel/Google Sheets and/or SQL.- Experience solving problems and proposing outstanding solutions to complex issues.- Experience developing and executing project proposals (from start to finish).- Data-driven approach to decision making and performance measurement.- Experience leading process and performance improvements by leveraging data and insights.- Experience working with sales, account management and customer service teams.Soft Skills:- Able to avoid hierarchies and work as a team player- Orientation for team growth- Focused on motivating the sales and customer service teamTipo de puesto: Tiempo completoSalario: $25,000.00 - $55,000.00 al mesHorario:- Turno de 8 horasIdioma:- English (Deseable)Lugar de trabajo: Empleo presencial
-
Customer Success Manager
hace 2 semanas
Tlahuac, México Salesforce A tiempo completoJob CategoryCustomer SuccessJob Details**About Salesforce**We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Customer Success Manager
hace 1 semana
Tlahuac, México Cobee A tiempo completo**About Us & Our Culture**: We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can...
-
Customer Success Account Manager
hace 3 semanas
Tlahuac, México DocuSign A tiempo completo**Company Overview**:Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...
-
Customer Success Manager
hace 3 semanas
Tlahuac, México Omarketing A tiempo completo**Importante empresa de tecnología**- Solicita Customer Success_**Requisitos**:- Lic terminada en áreas Administrativas titulado- Experiência mínima 1 año- Ingles**Ofrecemos**:- Sueldo $25,000 mensual- Prestaciones de ley- Horario de trabajo 9 a 6- Días a laborar de Lunes a Viernes- Sistema Home Office- Contrato directo con nosotrosTipo de puesto:...
-
Customer Success
hace 2 semanas
Tlahuac, México Latam Business School A tiempo completoEn LATAM Business School, el éxito de nuestros clientes es nuestra prioridad. Buscamos un Customer Success Manager que asegure la máxima satisfacción y fidelidad de nuestros clientes a través de un soporte excepcional y personalizado.**Ofrecemos**:- Formación constante en producto y habilidades de servicio al cliente.- Sueldo base y bonificaciones por...
-
Customer Success Admin
hace 2 semanas
Tlahuac, México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Success Manager
hace 1 semana
Tlahuac, México Vinneren Consulting Sa de CV A tiempo completoImportante y novedosa empresa en el giro de Tecnología está en búsqueda de Customer Success Manager con el siguiente perfil.OBJETIVO: alcanzar y consolidar la **lealtad del cliente** al fomentar relaciones duraderas y estrechas con el usuario. Al mismo tiempo, su gestión está enfocada en suplir las necesidades del consumidor a largo plazo.Permanecer con...
-
Customer Success Executive
hace 2 semanas
Tlahuac, México Xepelin A tiempo completo**¿Qué estamos buscando?** Estamos buscando al mejor **Customer Success Executive**, para ser parte de nuestro equipo. Las funciones principales del puesto consisten en ser el primer punto de contacto de los clientes con Xepelin ayudándoles a solucionar sus dudas, bajar el feedback de cliente con Customer Success para realizar mejoras en la plataforma....
-
Customer Success Manager en Ciudad de México
hace 6 días
Tlahuac, México ISPROX A tiempo completoDesde ISPROX abrimos un proceso de selección para compañía global, que combina innovación tecnológica con expertise en HR para impulsar el éxito de las iniciativas y programas de sus clientes. Seleccionaremos la posición de: **Customer Success Manager** **Perfil**: - Licenciatura en Marketing - Tres años de experiência en un cargo similar -...
-
Customer Success Manager
hace 1 semana
Tlahuac, México Vinneren Consulting Sa de CV A tiempo completoImportante y novedosa empresa en el giro de Tecnología está en búsqueda de Customer Success Manager con el siguiente perfil. OBJETIVO: alcanzar y consolidar la **lealtad del cliente** al fomentar relaciones duraderas y estrechas con el usuario. Al mismo tiempo, su gestión está enfocada en suplir las necesidades del consumidor a largo plazo. Permanecer...