Production Support Analyst Linux
hace 1 día
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role **Production Support Analyst Linux****Role Purpose**:Provides daily global production service quality, problem and recovery management, and platform availability, facilitating changes and identifying risks. Involved in planning, testing and deployment of new systems enhancements, and facilitates quick system recoveries following major system or software related failures, minimizing the impact of incidents in production. It includes batch monitoring, problem solving, execution of Disaster Recovery tests, and support to business requests. Providing 24/7 support 365 in conjunction with follow the sun business requirement.- **Main Activities****Leadership & Teamwork**- Provide technical knowledge and consultation to project team members as directed.- Operating as part of a global team across multiple diverse cultures- Promote an environment that supports diversity and reflects the HSBC brand.**Operational Effectiveness & Control**- Ensure industry best practice global production support for all systems is achieved, examples include but not limited to IT Service Management and Google Site Reliability Engineering and devOps methodologies and technologies.- Participate in Major Incident Reviews and Service Improvement Programs as required.- Undertake change implementations and the risk analysis of changes to meet the goal of improved platform and service.**Management of Risk**- Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.**Observation of Internal Controls**- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.Calificaciones - Externas- A degree within computer science is desired, or an equivalent education level, with professional experience. Up to four years proven and progressive experience also considered.- Linux server administration with exposure to shell scripting (Bash/Korn/Ash)- Python scripting- DataStage ETL platform- Oracle SQL Database 19c and above- IBM MQ- Java, J2EE- Big Data Analytics platforms such as Hadoop- Cloud Platforms - GCP/Azure/AWS- Scheduling tools such as Control M- Automatic Monitoring Tools such as Splunk / AppDynamics / (Other monitoring- Proficient in IT service recovery and quality management disciplines- ITIL/SRE Certification will be considered a plus**Competencies**:- Communication- Analysis- Self-learning- Urgent sense- Stakeholders’ managementAt HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.**Issued By HSBC Electronic Data Process Mexico Private LTD
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Production Support Analyst Linux
hace 4 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst Linux
hace 6 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst Linux
hace 4 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst Linux
hace 1 semana
Azcapotzalco, Ciudad de México HSBC A tiempo completoIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...
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Production Support Analyst
hace 4 días
Azcapotzalco, México HSBC A tiempo completoSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst
hace 2 semanas
Azcapotzalco, México HSBC A tiempo completoSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst
hace 3 días
Azcapotzalco, México HSBC A tiempo completoSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Production Support Analyst
hace 4 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...
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Operations Engineer
hace 4 días
Azcapotzalco, México HSBC A tiempo completoExternal Taleo / External Job Boards Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where...
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Operations Engineer
hace 3 días
Azcapotzalco, México HSBC A tiempo completoExternal Taleo / External Job BoardsSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...
