Customer Success Specialist

hace 5 días


Hermosillo, México Intugo A tiempo completo

**Responsibilities**:- Onboard new customers.- Monitor health and proactively reach out to accounts based on Gainsight triggers.- Schedule and complete quarterly/annual business reviews.- Keep saved/pre-cancel conversations.- Conduct renewal conversations with accounts at risk.- Funnel referrals to sales.**Skills**:- Strong oral and written communication skills.- Consultative approach to account management.- Deep customer empathy.- Customer experience champion.- Ability to have difficult conversations with customers.- Understanding of competitive landscape.**Requirements**:- This position is to work on-site- 1 plus years of experience in a customer-facing role.- Understanding of SMB space a plus- Knowledge of Salesforce CRM is a plus.



  • Hermosillo, México Intugo A tiempo completo

    As a Customer Success Specialist, you will be responsible for the overall health and retention accounts.You will be expected to onboard accounts, proactively reach out to improve health based on Gainsight triggers, conduct quarterly/annual business reviews, and have renewal/cancel and pre-cancel conversations with clients.**Responsibilities**:- Onboard new...


  • Hermosillo, México Necodex A tiempo completo

    **Vacante para la empresa Necodex en Hermosillo, Sonora**:**Location**: Hermosillo, Sonora (Hybrid)**Experience**: 2-3 years in Customer Success or similar roles**Language Skills**: Bilingual (English and Spanish)**Position Overview**:**Key Responsibilities**:- **Client Relationship Management**: Serve as the primary point of contact for assigned clients,...


  • Hermosillo, México Listen Trust A tiempo completo

    **Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you!**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a...


  • Hermosillo, México Intugo A tiempo completo

    **Responsibilities**: - Onboard new customers. - Monitor health and proactively reach out to accounts based on Gainsight triggers. - Schedule and complete quarterly/annual business reviews. - Keep saved/pre-cancel conversations. - Conduct renewal conversations with accounts at risk. - Funnel referrals to sales. **Skills**: - Strong oral and written...

  • Customer Success

    hace 3 días


    Hermosillo, México Canonical A tiempo completo

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Customer Care Specialist

    hace 4 semanas


    Hermosillo, México Listentrust A tiempo completo

    **Job Title**: Customer Care Specialist - Bilingual (English/Spanish)**Company**: ListenTrust**Location**: Av.P.o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.**Schedule**: 9 AM to 6 PM, Saturday to Wednesday (Thursdays & Fridays Off) - 45 Hours**Compensation**: Earn $3,800 weekly**Objective**:The Customer Care...


  • Hermosillo, México Listentrust A tiempo completo

    **Job Opening**: Customer Support SpecialistAre you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you!- Position: Customer Support Specialist- Location: Hermosillo, Sonora- Schedule: Monday to Friday, 9am-6pm- Competitive...

  • Customer Success Manager

    hace 2 semanas


    Hermosillo, México ProducePay A tiempo completo

    We are seeking a dynamic Customer Success Manager who will become an important member of the Marketplace team at ProducePay. We are a cross-functional team composed of a product manager, engineers, designers, and dedicated salespeople. The Customer Success Manager will be responsible for owning the customer journey of each ProducePay customer to ensure a...


  • Hermosillo, México Canonical A tiempo completo

    Join to apply for the Enterprise Customer Success Manager role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.Our...


  • Hermosillo, México Canonical A tiempo completo

    Join to apply for the Enterprise Customer Success Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our...