Customer Experience Specialist
hace 3 semanas
**Job Opening**: Customer Support SpecialistAre you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you- Position: Customer Support Specialist- Location: Hermosillo, Sonora- Schedule: Monday to Friday, 9am-6pm- Competitive Pay: Earn up to $4,300 weekly**About the Role**:As a Customer Support Specialist for our program, you will be responsible for handling customer inquiries and issues related to RMA and e-commerce.You will play a critical role in ensuring customer satisfaction by providing timely and effective solutions to their concerns.**Responsibilities**:- Respond to customer inquiries and resolve issues related to RMA and e-commerce.- Utilize Zendesk and other relevant tools to manage and track customer tickets.- Work independently to handle a variety of customer cases, ensuring accuracy and efficiency.- Collaborate with team members to address complex issues and escalate when necessary.**Qualifications**:- Strong communication skills, both verbal and written.- Experience working in a customer support or similar role preferred.- Familiarity with Zendesk or similar CRM platforms is a plus.- Excellent problem-solving abilities and attention to detail.- Ability to work independently and as part of a team in a fast-paced environment.**Benefits**:- Competitive salary- Opportunities for career growth and advancement**How to Apply**:If you are ready to join a dynamic team and make a difference in the lives of our customers, please submit your resume.We look forward to hearing from you**Salary**: $2,****** - $4,****** per weekWork Location: Hybrid remote in *****, Hermosillo, Son.
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Customer Care Specialist
hace 3 semanas
Hermosillo, México Listentrust A tiempo completo**Job Title**: Customer Care Specialist - Bilingual (English/Spanish)**Company**: ListenTrust**Location**: Av.P.o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.**Schedule**: 9 AM to 6 PM, Saturday to Wednesday (Thursdays & Fridays Off) - 45 Hours**Compensation**: Earn $3,800 weekly**Objective**:The Customer Care...
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Customer Support Specialist
hace 3 semanas
Hermosillo, México Listen Trust A tiempo completo**Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you!**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a...
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Customer Success Specialist
hace 3 semanas
Hermosillo, México Intugo A tiempo completoAs a Customer Success Specialist, you will be responsible for the overall health and retention accounts.You will be expected to onboard accounts, proactively reach out to improve health based on Gainsight triggers, conduct quarterly/annual business reviews, and have renewal/cancel and pre-cancel conversations with clients.**Responsibilities**:- Onboard new...
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Customer Experience Specialist
hace 3 semanas
Hermosillo, México Mci A tiempo completoA leading business services company is seeking enthusiastic Call Center Representatives in Hermosillo, Sonora.In this role, you'll manage inbound and outbound calls, resolving customer inquiries and promoting products for a variety of clients.Successful candidates will receive comprehensive training and are encouraged to apply regardless of prior call center...
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Customer Success Specialist
hace 2 semanas
Hermosillo, México Necodex A tiempo completo**Vacante para la empresa Necodex en Hermosillo, Sonora**:**Location**: Hermosillo, Sonora (Hybrid)**Experience**: 2-3 years in Customer Success or similar roles**Language Skills**: Bilingual (English and Spanish)**Position Overview**:**Key Responsibilities**:- **Client Relationship Management**: Serve as the primary point of contact for assigned clients,...
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Customer Care Specialist
hace 7 días
Hermosillo, México Intugo A tiempo completo**Requirements**:- Advanced english level- Customer service experience- Tech support background- Excellent computer skills- Time availability**Benefits**Base salaryBonusWeekly paymentFixed schedule with 2 days offFood vouchersLaw benefits**Salary**: Up to $15,000.00 per month**Experience**:- Customer service: 1 year (preferred)- Tech support: 1 year...
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Customer Service Specialist
hace 3 semanas
Hermosillo, México Te Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...
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Customer Success Specialist
hace 4 días
Hermosillo, México Intugo A tiempo completo**Responsibilities**:- Onboard new customers.- Monitor health and proactively reach out to accounts based on Gainsight triggers.- Schedule and complete quarterly/annual business reviews.- Keep saved/pre-cancel conversations.- Conduct renewal conversations with accounts at risk.- Funnel referrals to sales.**Skills**:- Strong oral and written communication...
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Customer Success Specialist
hace 4 días
Hermosillo, México Intugo A tiempo completo**Responsibilities**: - Onboard new customers. - Monitor health and proactively reach out to accounts based on Gainsight triggers. - Schedule and complete quarterly/annual business reviews. - Keep saved/pre-cancel conversations. - Conduct renewal conversations with accounts at risk. - Funnel referrals to sales. **Skills**: - Strong oral and written...
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Systems Support Specialist
hace 3 semanas
Hermosillo, México ResultsCX A tiempo completo**Description****Systems Support Specialist**The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...