CRM Specialist

hace 7 días


Ciudad de México APLAZO, S.A. DE C.V. APL200511RL7 A tiempo completo

Role’s MissionKey responsibilities- **Customer journey support**: Help implement automated communication flows to improve engagement and customer lifetime value.- **Data-driven learning**: Support in analyzing campaign results, building reports, and identifying insights to improve performance.- **Testing & optimization**: Contribute to A/B tests and learn how to translate results into actionable recommendations.- **Cross-team collaboration**: Work closely with marketing, product, and credit teams to ensure seamless execution of customer communications.- **Continuous learning**: Stay curious about new CRM tools, strategies, and best practices to help the team grow and improve**Requirements**:Must have- **Experience**:- 0-2 years of experience in marketing, CRM, or related roles (internships or academic projects count).- **Motivation**:- Strong desire to learn, grow, and build a career in CRM and digital marketing.- **Technical skills**:- Basic Excel/Google Sheets skills- Willingness to learn SQL and CRM platforms- SQL knowledge is a big plus- **Soft skills**:- Curiosity and willingness to learn- Analytical mindset- Teamwork and collaboration- Attention to detail- Good communication and time management- **Academic background (studies or certifications)**- Bachelor’s degree**Languages**:- Spanish- English (Level: fluent)Personal data collected during the recruitment process will be processed in accordance with the Privacy Notice of Aplaz, S.A. de C.V. (“Aplazo”), available at our Privacy and Policy Notice.


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