Site IT Administrator
hace 1 semana
**Description**The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects.We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX**In this role you will**:- Provides IT desktop support to Call Center employees and Agents.- Proactively seeks out potential IT problems/unreported issues, and reports to Corporate IT.- Promptly escalates high level outages to corporate Support, and assists with resolution.- Performs coordinated tasks associated with Corporate IT projects affecting site.- Attends meetings with Corporate IT and conference calls with remote IT personnel.- Assists corporate IT with enforcement of IT policies and security auditing.- Handles local technology administration, including working with local vendors, contactors, and service providers.- Performs all functions as defined in the Call Center IT Roles and Responsibilities documentation.**We are looking for someone who has**:- 2 year degree in a technical field or equivalent experience.- 2+ years additional experience in a dynamic IT systems administration/helpdesk environment, or providing hands-on support to 100+ end users.- Experience installing/troubleshooting PC/server hardware components.- Basic understanding of LAN/WAN networking, TCP/IP, and VoIP technologies.- Broad experience with Imaging of Windows PC using a variety of tools- Ability to hear and understand customer inquiries and oral instructions from supervisors in person, in writing, and over the telephone.- Ability to read and create paper and electronic documents such as technical diagrams, flowcharts, presentations, etc.- Ability to read, write, and verbally communicate in English at a proficient level.- Excellent motivation, dependability, accountability, and punctuality.- Schedule flexibility to work overtime and on-call.**About ResultsCX**:We encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, ResultsCX could be right for youResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.
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Site IT Administrator
hace 2 días
Monterrey, México ResultsCX A tiempo completo**In this role you will**: - Provides IT desktop support to Call Center employees and Agents. - Proactively seeks out potential IT problems/unreported issues, and reports to Corporate IT. - Promptly escalates high level outages to corporate Support, and assists with resolution. - Performs coordinated tasks associated with Corporate IT projects affecting...
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It Backup Administrator
hace 2 semanas
Monterrey, México Nov A tiempo completoJoin to apply for the IT Backup Administrator role at NOVThe Backup Administrator is responsible for ensuring the stability, reliability, and recoverability of NOV's data through effective administration of backup and recovery solutions.This role requires a detail-oriented and analytical professional capable of troubleshooting and resolving complex issues...
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IT Backup Administrator
hace 3 días
Monterrey, México NOV A tiempo completoJoin to apply for the IT Backup Administrator role at NOV The Backup Administrator is responsible for ensuring the stability, reliability, and recoverability of NOV’s data through effective administration of backup and recovery solutions. This role requires a detail-oriented and analytical professional capable of troubleshooting and resolving complex...
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IT Backup Administrator
hace 3 días
Monterrey, México NOV A tiempo completoJoin to apply for the IT Backup Administrator role at NOV The Backup Administrator is responsible for ensuring the stability, reliability, and recoverability of NOV’s data through effective administration of backup and recovery solutions. This role requires a detail-oriented and analytical professional capable of troubleshooting and resolving complex...
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Systems Administrator Specialist
hace 2 semanas
Monterrey, México Enhance It A tiempo completoEnhance IT, is a global IT Services company based in Atlanta, Georgia.Our team is comprised of a global group of dedicated individuals striving to make a difference with everything we do.We are coaches, teachers, mentors, and advisors.We are a family of super-charged problem solvers laying a foundation for growth and development across the globe.Our mission...
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It Infrastructure Administrator
hace 2 semanas
Monterrey, México Transtelco A tiempo completoFlo Networks (formerly known as Transtelco) is a leading provider of telecommunications services between the US and Mexico.We provide voice and data services to Fortune **** companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.We have an immediate need for an **IT Infrastructure...
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IT Infrastructure Administrator
hace 4 días
Monterrey, México Transtelco A tiempo completoFlō Networks (formerly known as Transtelco) is a leading provider of telecommunications services between the US and Mexico. We provide voice and data services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.We have an immediate need for an **IT Infrastructure...
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IT Infrastructure Administrator
hace 2 días
Monterrey, México Transtelco A tiempo completoFlō Networks (formerly known as Transtelco) is a leading provider of telecommunications services between the US and Mexico. We provide voice and data services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 13,000 miles between both countries.We have an immediate need for an **IT Infrastructure...
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IT Cloud Administrator
hace 4 días
Monterrey, México Human Staff A tiempo completoPOSITION OVERVIEW: This position will maintain and deploy IT infrastructure systems. They will work with third party vendors to adhere to documented SLA’s for system uptimes, and coordinate system patching and management. The systems administrator will work closely with internal IT team members to provide guidance and support for business systems. They...
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IT Cloud Administrator
hace 2 días
Monterrey, México Human Staff A tiempo completoPOSITION OVERVIEW:This position will maintain and deploy IT infrastructure systems. They will work with third party vendors to adhere to documented SLA’s for system uptimes, and coordinate system patching and management. The systems administrator will work closely with internal IT team members to provide guidance and support for business systems. They will...
