Delivery Manager, End User Compute

**Project Manager**, Employee **Technology Services**Do you enjoy bringing technology strategies from ideas to reality? Do you find purpose in enabling others to perform their best work? Are you interested in working at the intersection of physical space, technology and human behaviour to create industry-leading experiences for our people?Thomson Reuters Employee Technology Services team is seeking a Project Manager to be based in our Mexico City office to oversee the delivery of technology initiatives across our global real estate portfolio.The Project Manager is responsible for managing projects to improve the Thomson Reuters employee experience by introducing new products and services to our employees and partners. They champion the introduction of new and efficient ways of using technology services in our employees’ digital and physical workplace.The Project Manager will create and drive the overall project plan, holding all project team members, partners, and associated teams accountable for all assigned work and action items, identifying risks and gaps in planning and ensuring remediation, communicating project updates and summaries upwards and laterally, engaging with business stakeholders as necessary, and collaborating with external partners to ensure all parties remain synchronized. They will also work with the Delivery team on reporting, process and procedure management, analysis of project performance, and demand.**About the Role**In this opportunity as Project Manager, you will:- ** Be a Technology Leader** **Inspire and drive cross-functional teams to convert technology vision into reality within project timelines and budgets. Team members may include Project teams, Service Management, local and regional Real Estate, Facilities Management, Architects, 3rd Party Providers, Sourcing and Contracts teams, IT Security, HR, Finance and Business Stakeholders.- ** Be a **Problem Solver **and Decision Maker **Use sound judgment at the senior management level using assertiveness and influencing skills to demonstrate business benefits and to ensure the decision is fully understood and accepted. Make quick and effective data driven decisions, with good problem solving and analytical skills to infer quantitative and qualitative data.- ** Be a Strategic and Critical Thinker **Balance the big-picture view with connecting the dots, details and interdependencies to build and implement plans with a high potential for effectiveness and success. Avoid potential issues by identifying strategic and operational risk and implementing mitigation measures. Collaborate with strategy leaders to adopt consistent experiences that adhere to our global standards and security posture.- ** Bring a human-centric perspective **Articulate how technology-enabled experiences support and enhance the way in which our people work. Think holistically about all aspects of technology change, including behavioural and cultural considerations to be embedded in project planning.- ** Be an Eff**ective Organizational Communicator **Communicate the best level of information with the appropriate level of detail at the right time based on the stakeholder or group. Listen to perspective and concerns, form options, recommendations, and messaging, and be highly accountable in response. Know when and how to challenge with alternatives.- ** Be a **Champion for Innovation** **Ask questions, challenge the status quo, offer new ideas and encourage others to share theirs. Lead the exploration, testing and implementation of new methods balanced with measured risk mitigation. Demonstrate and encourage resiliency with any results and always maintain team morale. Be curious about the opportunities and challenges introduced by hybrid working and coordinate pilot initiatives as we design our future of work strategy.- ** Be an Effective Cross Functional Partner** Build and maintain relationships across the company and in a matrixed, multi-vendor ecosystem. Learn what other teams do and how they operate. Ask what you can do to make inter-team working processes even better. Seek functionally diverse perspective and input where critical or valuable.**About You**You’re a fit for the role of Project Manager, Employee Technical Services if your background includes:- 8+ years of proven experience as a Project or Program Manager of technology initiatives- Proven results delivering projects within the constraints of scope, time, cost, to agreed levels of quality and fulfilling all business requirements- Ability to define, scope, and manage global projects at or above $1M in value and spanning 12-24 months- Preferred: experience deploying hardware such as laptops and physical infrastructure in the workplace (e.g. network, video conferencing/collaboration solutions, and property technology)- Preferred: experience in human-centered service design; be able to develop and manage UAT/test and learn workstreams, gather feedback and evolve depl