Cot- Risk and Control Liaison

The Operational Risk Sr Manager has a complete vision of the business processes, provides guidelines and advice to strengthen the control environment; supports the areas responsibility to understand and mitigate the risks associated to their processes; helps to identify, understand, escalate issues and assist it to execute the corrective action plans; addresses relevant Regulatory, Compliance and Control initiatives. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of the business unit. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.**Roles and Responsibilities**Assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.- Identify areas of opportunity to enhance control design and/or execution; drive conversion to strengthen control environment.- Develop and deploy appropriate monitoring to assess control performance and identify weaknesses.- Evaluate manual control and monitoring activities for potential automation (i.e., DAP, robotics, etc.).- Monitor performance of controls required to mitigate regulatory risk; develop necessary reporting to provide regulatory-specific insight.- Assist management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements.- Review summary report of incidents and examine risk and control environment for breakdown or opportunity.- Attend meetings held to review observations ensuring draft issues are opened by the business as appropriate - challenge as needed.- Identification of issues through normal MCA processes (QRA/ARA, etc.). Work with the business to document the event, details of the issue, impact to Citi, lessons learned, controllable and uncontrollable factors and corrective action plan.- Participate in retarget conversations and escalate issues at risk- Develop and maintain tracking metrics for management reporting and escalation- Collaborate with executive team members to determine and prioritize business strategies.- Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy.**Qualifications**- 6-10 years’ experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.- Experience in Internal and External Audit, Control and Process.- Prior work experience in area related to analytics and/or strategy consulting.- Experience in Internal Audit or Financial Control would be desirable.- Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically.- Management of a global operations and a complex environment that includes global teams.- Excellent communication skills - verbal & written.- English level - Advanced.**Education**- Bachelor’s/University degree, Master’s degree preferred- **Job Family Group**:Risk Management- **Job Family**:Operational Risk- **Time Type**:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting