Post Sales Support
hace 2 semanas
W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard - dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co porusza świat.Stanowisko to podlega:EL Customer Operations Manager**Your role and responsibilities**In this role, you will have the opportunity to support with the accurate end-to-end resolution of post-sale customer requests. Each day, you will assist in resolving warranty products, customer complaints and disputes in a timely manner to ensure customer satisfaction. You will also showcase your expertise by analyzing trends within the claims process to highlight any repetitive failures to further support continuous improvement.The work model for the role is: #L-HybridYou will be mainly accountable for:- Interact with technology, quality, supply chain, product management, sales, and field service to provide technical and commercial solutions to customers.- Act as the primary customer and field sales contact to own, contain, and resolve post shipment customer issues.- Work closely with customers to develop resolution plans, monitor progress, and ensure appropriate closure.- Provide troubleshooting and problem resolution support via phone and case management tools.- Work cross-functionally with global teams.- Document customer cases and actions using case tracking tools**Qualifications for the role**- BS in electrical or mechanical engineering or a minimum of 3 years equivalent experience.- Electrical distribution experience.- Engineering background.- Strong process and organizational skills.- Customer-focused drives for process improvement from a customer perspective.- Change agent with the ability to interact with and influence business clients at all levels. Well-developed interpersonal and coaching skills. Excellent communication and influencing skills.
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Post Sales Support
hace 2 semanas
San Pedro Garza García, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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Sr Post Sales Specialist
hace 1 semana
San Pedro Garza García, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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Sales Support Specialist
hace 3 días
San Pedro Garza García, México ABB A tiempo completo**Sales Support Specialist - Technical Sales Support**:**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of...
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Sr Post Sales Specialist
hace 2 semanas
San Pedro Garza García, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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EL Sales Support Specialist
hace 2 semanas
San Pedro Garza García, Nuevo León, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Sales Support...
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Post Sales Specialist
hace 2 semanas
San Pedro Garza García, México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
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Electrification Sales Support Specialist
hace 6 días
San Pedro Garza García, México ABB A tiempo completo**ELECTRIFICATION Sales Support Specialist - Customer Support**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next...
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Sales Support Specialist
hace 1 semana
San Pedro Garza García, México Ruhrpumpen, Inc. A tiempo completoWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, make a difference, and build your career! **Position Objective** The purpose of this position is to coordinate key customer processes. This role is essential in building strong client relationships by ensuring that all documentation and...
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Sales Support Specialist
hace 6 días
San Pedro Garza García, México RUHRPUMPEN A tiempo completoDescripción- Working at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, make a difference, and build your career!_**Position Objective**The purpose of this position is to coordinate all necessary customer processes required. This role is essential in building strong client relationships by ensuring that...
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Sr Post Sales Specialist
hace 1 semana
San Pedro Garza García, N. L., México ABB A tiempo completoAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:EL Customer Operations...
