HR Shared Service Center Manager

HR SSC LeaderAre you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.Let's simplify itthink belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?**WHAT TO EXPECT**As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located in our Santa Fe office, you will be responsible for ensuring the effective day-to-day operations of the SSC, compliance with internal and external requirements, practice and procedures, meeting the expectations of key stakeholders, providing effective governance, driving continuous improvement, and leading a team of people in providing effective financial stewardship and demonstrating value creation**Key responsibilities**:- Responsible for the financial and operational performance of their designated SSC- Partner with senior stakeholders within Gates to identify opportunities for, and build buy-in for, the transfer of activities within HR Function to their designated SSC- Develop roadmap to expand scope of shared services to include additional processes- Define an effective, sustainable, and scalable delivery model for SSC activity to deliver defined scope- Responsible for the approach for - and governance of - migration of activities and the roles of the function in executing the migration of these activities- Lead the transition of activity, balancing pace of transition with management of risk and change- Migration to shared services and/ or outsourcing partner and the performance of ongoing delivery of services- Build capability, upskill and enhance capabilities and performance across migration to shared services center- Oversee service delivery and the day-to-day operations of the SSC, ensuring that all standards are met, and procedures are followed. Establish priorities and schedules of main activities- Review and monitor SSC-related services to identify trends and problem areas, reporting on risks, key performance indicators and proposed corrective action or new approaches- Develop and implement new work methods and procedures of the SSC; recommend procedural changes to improve SSC efficiency and ensure appropriate implementation of decisions made by senior management- Prepare and monitor the SSC budget- Plan and monitor staffing, overseeing recruitment and any other administrative functions related to the smooth functioning of the SSC- Define and ensure the implementation of Service Level Agreements; sets standards for quality and ensures that operational activities are implemented in accordance with recognized procedures and guidelines and meet the established standards- Establish quality control mechanisms such as client surveys, periodic data quality assurance reviews, error escalation procedures- Ensure positive reputation of the SSC and increase the company's awareness in the industry to attract and retain people- Create and inspire a supportive climate by keeping employees motivated and focused on the business priorities.**ABOUT YOU**- 8 - 10 of years of progressive coordinating, leading and/or managing operations and administrative activities experience- Advanced university degree in Business Administration and/or Management, Human Resources, Finance or another related field- Strong English level- Results focused- Well-developed analytical and critical thinking skills- Demonstrated leadership capabilities- Strong communication skills (written, verbal, presentation)- Strategic thinking and continuous learning mindset- Business continuity planning and management- Ability to drive change- Project management skills, especially in regard to establishing and leading a shared services function- Influencing skills and the ability to develop strong relationships across all levels of the organization; able to set forth a vision and align others across the organization to support execution- Risk management- Strong leadership skills**WHY GATES?**Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.**WORK ENVIROMENT**While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.Gates is an Equal Opportunity and Affirmati