Junior Account Manager with Amazon Experience

hace 4 semanas


Ciudad de México Pearl A tiempo completo

**About Pearl Talent**:Hear why we exist, what we believe in, and who we’re building for: Watch here**Why Work with Us?**:**About the Company**:This company is a results-driven, fast-paced eCommerce agency specializing in Amazon brand management. With a focus on scaling brands, optimizing listings, and maximizing revenue, the company combines data-driven strategies with industry expertise to help clients succeed in the highly competitive Amazon marketplace. Our team thrives on innovation, collaboration, and a deep commitment to delivering measurable results.**Key Responsibilities**:- Serve as the primary point of contact for clients, ensuring clear and effective communication.- Manage and resolve account-related issues, working proactively to prevent escalations.- Maintain account health by monitoring key performance indicators and ensuring compliance with Amazon policies.- Coordinate with internal teams to support client needs, including logistics, inventory, and general operations.- Handle day-to-day account administration, ensuring all tasks are completed efficiently and accurately.- Provide periodic reports and insights to clients on account performance and potential improvements.- Identify opportunities to enhance client satisfaction and maintain long-term relationships.**Requirements**:- 3+ years of experience in account management, customer success, or client-facing roles.- Strong communication skills with the ability to manage client relationships effectively.- Proven ability to problem-solve and handle account challenges with a proactive mindset.- Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.- Experience working in a fast-paced environment with shifting priorities.- Ability to work independently while collaborating with remote teams.- 90-day probation period.**Nice to Have**:- Experience managing Amazon Seller Central accounts or working in an eCommerce-related field.- Background in eCommerce agencies or Amazon-focused consulting.- Understanding of basic Amazon policies and account health maintenance.- Familiarity with reporting tools and performance tracking.- Prior experience in a consumer products or retail environment.**Benefits**:- Remote Work: Fully remote—work from anywhere- Generous PTO: 10 days PTO per year, plus public holidays and sick leave- Direct Mentorship: Grow through guidance from international industry experts- Learning & Development: Ongoing access to resources for professional growth- Global Networking: Work and connect with professionals around the world- Work-Life Balance: Balanced schedules that support a healthy work-life balance.


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