Organizational Change Management Lead

**The Future Begins Here**:At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.**At Takeda’s ICC we Unite in Diversity**:**PURPOSE OF THE ROLE**:- Lead the operational implementation of all Change Management services to deliver an Excellent Experience during times of change.- Execute Change Management and Communications activities to support the adoption of new processes and technology to help to achieve our Digital ambitions ensuring an exceptional end user experience.- Ensure timely and quality Change Management assets delivery, based on a defined strategic approach.- Manage and monitor the change and suggest reinforcements to support the transition.**ACCOUNTABILITIES**:- Change Management and Communications service delivery to effectively support change and provide an exceptional people experience. Services include (but not limited to):- End to End Change Management and Communications services for digital technology implementations- Track Change Management and Communications effectiveness through standard KPIs- Identification and mitigation/management of organizational, process, system and data changes- Manage the defined training approach in collaboration with Training team members to deliver an exceptional user experience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.- Enable the defined Communications and Engagement activities relevant to the Change Management strategy.- Collaboration with Communications team members to deliver an exceptional user experience- Monitor the Change Management effectiveness, based on data to identify the appropriate improvement actions- Guidance and oversight of resources executing activities as required- Implement relevant continuous improvement ideas to ensure the effective management of change. (e.g. Lessons learned, user feedback, RCA’s etc.)- Work with Stakeholders to identify and implement improvements within C&C methods- As a member of the Change and Communications team, support other team activities as needed and participate in C&C community activities to support internal collaboration and capability building- All other duties reasonably required of the position.**DIMENSIONS AND ASPECTS**:- Experience with end-to-end change implementations for medium-large programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.- ** Leadership** _(Vision, strategy and business alignment, people management, communication, influencing others, managing change)_ Drive participation from relevant Stakeholders and Subject Matter Experts (SME) to enable key decision making.- ** Decision-making and Autonomy** _(Capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)._- ** Interaction**_(Engagement with others when performing the job, internal and external relationships)_- Establish relationships with key Stakeholders to ensure the success our services.- ** Innovation** (C_reate/propose and implement new ideas, or solutions that bring significant positive change or value)._- Ensure the Change Management and Communications practices offer different modalities to support effectiveness.- ** Complexity** _(Products managed, mix of businesses, internal and/or external business environment, cultural considerations)_- Partner with Stakeholders and Change Management and Communications team to bring unique and complex organizational and process questions.**EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS**:**Essential**- Appropriate Bachelor’s in related specialization area (e.g. Change Management, Communications, Business Administration) is essential- 6+ years of experience in Change Management in a global setting preferably in an IT function- Experience in managing change in a diverse data and digital technology landscape- Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations- Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences- Ability to work successfully in multi-cultural teams and to build and maintain strong relati