Ngls Customer Care Inbound

hace 1 semana


Tijuana, México Allstate A tiempo completo

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims. Support borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints and handle disbursement of claim funds.**Key Responsibilities**:- Cross trains to assist with borrower follow ups- Assists answering questions in the help desk- Meets and maintains availability standards, schedule adherence and attendance guidelines- Updates records and note system as required- Works on Claim Packets when phone lines low- Handles inbound telephone calls from borrowers, contractors and insurance adjusters regarding property damage claims in order to resolve customer inquiries- Delivers timely, accurate customer service ensuring the highest level of satisfaction**Education**:- High School Diploma or GED (preferred)**Experience**:- 0-2 years experience (preferred)**Supervisory Responsibilities**:- This job does not have supervisory duties.**Education & Experience (in lieu)**:- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.**Good Hands. Greater Together.**Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.


  • Ngls Customer Care

    hace 4 días


    Tijuana, México Integon Service Co. A tiempo completo

    Job Summary: The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls and process complaints and handle insurance disbursements. Key...


  • Tijuana, México Allstate A tiempo completo

    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...


  • Tijuana, México Integon A tiempo completo

    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

  • Customer Care

    hace 2 semanas


    Zona Urbana Río Tijuana, México Integon Service Co. A tiempo completo

    **About Integon**Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a _Great Place To Work_. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.At Integon, our customer support roles are central to our...


  • Tijuana, México Integon Service Co. A tiempo completo

    **Primary Purpose**:The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer serviceregarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls andprocess complaints and handle insurance disbursements.**Essential...


  • Tijuana, México Integon Service Co. A tiempo completo

    **Primary Purpose**: The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls and process complaints and handle insurance...

  • Ngls Wfh 11/04/2022

    hace 4 semanas


    Tijuana, México Integon Service Co. A tiempo completo

    **Primary Purpose**:The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer serviceregarding property insurance. Support borrowers and contractors by providing detailed information on their insurance, de-escalate calls andprocess complaints and handle insurance disbursements.**Essential...


  • Tijuana, México Allstate Northern Ireland Limited A tiempo completo

    Job Overview A leading insurance provider is seeking a Customer Service Representative in Tijuana. In this role, you will handle inbound calls related to property damage claims, de‑escalate customer issues, and provide quality information to contractors and borrowers. The position is full-time in the office and offers the opportunity to join a supportive...


  • Tijuana, México Allstate Northern Ireland Limited A tiempo completo

    Job Overview A leading insurance provider is seeking a Customer Service Representative in Tijuana. In this role, you will handle inbound calls related to property damage claims, de‑escalate customer issues, and provide quality information to contractors and borrowers. The position is full-time in the office and offers the opportunity to join a supportive...


  • Tijuana, México Integon Service Co. A tiempo completo

    **Primary Purpose**: Supervise delivery of loss drafts services within area of responsibility by delegating workload, monitoring direct reports, collaborating with team management and supporting client relationships to guide delivery of effective services and support oversight of home repair compliance in the event of property loss. **Essential Duties and...