IT Support Technician

hace 1 día

Guadalajara, México C3 AI A tiempo completo

Join our dynamic team at C3 AI, where we are committed to delivering innovative technology solutions that drive business success. We are looking for a talented IT Support Engineer to provide exceptional technical support and ensure the smooth operation of our IT infrastructure.**Responsibilities**:- **Technical Support**: Provide first and second-level support to end-users, resolving hardware, software, and network issues promptly. Assists Corporate IT on the West Coast by providing support for our East Coast Offices/time zones.- **System Maintenance**: Perform regular maintenance and updates on IT systems, ensuring optimal performance and security. Refurbishing and re-imaging laptops.- **Troubleshooting**: Diagnose and troubleshoot technical problems, escalating complex issues to senior engineers when necessary.- **Documentation**: Maintain accurate records of support requests, resolutions, and system changes in our ticketing system.- **Collaboration**: Work closely with other IT team members and departments to implement and support IT projects and initiatives.- **Collaboration**: Work closely with other IT team members and departments to implement and support IT projects and initiatives**Qualifications**:- **Education**: Bachelor's degree in Computer Science, Information Technology, or a related field.- **Experience**: 4+ years of experience in IT support or a similar role and have been a global admin at a previous position.- **Problem-Solving**: Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.- **Communication**: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.- **Certifications**: Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus- **Physical Requirement**: Must be able to lift 50 lbs.**C3 AI provides a competitive compensation package and excellent benefits.**C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

  • IT Onsite Technician

    hace 4 semanas

    Guadalajara, México Hemmersbach GmbH & Co. KG A tiempo completo

    Provide Desktop Support to End Users on a professional level.- Mexico - Guadalajara, Jalisco- Young professionals- Full-time**—** Your Benefits **—****:- Buddy program- Internal career development- International environment- Modern and centrally located office- Onboarding program- Unlimited employment contract**Your skills**:- 2+ years of experience as a...

  • It Onsite Technician

    hace 3 semanas

    Guadalajara, México Hemmersbach Gmbh & Co. Kg A tiempo completo

    Provide Desktop Support to End Users on a professional level.- Mexico - Guadalajara, Jalisco- Young professionals- Full-time**—** Your Benefits **—****:- Buddy program- Internal career development- International environment- Modern and centrally located office- Onboarding program- Unlimited employment contract**Your skills**:- 2+ years of experience as a...

  • IT Support Technician Ii

    hace 3 semanas

    Guadalajara, México CyraCom International A tiempo completo

    CyraCom International has been a leading provider of language services in the United States for over 25 years. We are thrilled to be opening our first contact center in Guadalajara, Jalisco, and are seeking an experienced, organized, and dedicated IT Support Technician II to support our employees on-site in Guadalajara. At CyraCom, your work makes a...

  • IT Support Technician

    hace 1 día

    Guadalajara, México C3 AI A tiempo completo

    Join our dynamic team at C3 AI, where we are committed to delivering innovative technology solutions that drive business success. We are looking for a talented IT Support Engineer to provide exceptional technical support and ensure the smooth operation of our IT infrastructure. **Responsibilities**: - **Technical Support**: Provide first and second-level...

  • IT Support Technician

    hace 2 semanas

    Guadalajara, México FlexTal Staffing LLC A tiempo completo

    **JOB FUNCTIONS**:- Monitor, prioritize, document and assist in resolving end user help requests. When possible troubleshoot and attempt immediate resolution through remote desktop or desk side.- Escalate IT tickets as outlined to the appropriately experienced technician or administrator to maintain service level expectations as necessary.- Test fixes to...

  • Freelance IT Support

    hace 1 día

    Guadalajara, México Tech Domain A tiempo completo

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • IT Support Technician

    hace 1 semana

    Guadalajara, México Neostella A tiempo completo

    **Key Responsibilities**: - IT Support functions as a center for reporting technology-related problems, performing initial problem investigation and information gathering, and works as a liaison to the rest of the IT support staff. - Provides break-fix end-user support, working with product manufacturers as needed (such as Lenovo, Dell or Apple). - This...

  • IT Support Technician, Guadalajara, Mexico

    hace 1 semana

    Guadalajara, México Foxys Computing Services A tiempo completo

    The position of IT support Technician, Contractor (1099) - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.Essential duties for the position include, but are not limited to the following:- Provide onsite support to Authorized Users with...

  • IT Support Technician, Guadalajara, Mexico

    hace 3 semanas

    Guadalajara, México Foxys Computing Services A tiempo completo

    **The position of IT support Technician, (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.**Essential duties for the position include, but are not limited to the following**:- Provide onsite support to Authorized Users with...

  • Desktop Support Technician

    hace 3 días

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Technician to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Helpdesk Associate - Full Time**- Requirements:- Availability to work 45 hours per week-...