Customer Support Specialist

hace 4 semanas

Ciudad de México Neostella A tiempo completo

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below**Key Responsibilities**:- Database entry- Reporting- Receiving, verifying, capturing, and digitizing documents and data- Complete individual tasks, as assigned and within determined deadlines- Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.**Requirements**:- 1+ years of experience with data entry or related experience- Digitization skills- Attention to detail skills- Ability to complete tasks assigned at a quick and accurate pace- Collaboration and communication of status of tasks- Microsoft office skills, PDF Adobe- Good English language oral and written communication skills- Easily understand English-language task direction without formal documentation

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