Delta-X Research Inc | Director | Corporate Operations | silao

Our market is growing, and we intend to grow with it. If you are passionate about ensuring there is substance to back up the style, and you have a healthy streak of social responsibility, you may enjoy working at Delta-X Research.

Are you an experienced and hands-on Director | Corporate Operations who is ready to make a big impact at a small SaaS company that thrives on innovation and agility? Delta-X Research is a growing Victoria-based company and needs your expertise to help us scale efficiently. In this remote opportunity (preference given to candidates in the greater Victoria or Vancouver regions), you would be a key member of the leadership team; you will drive operational success, lead the information security efforts, and collaborate closely with the cross-functional teams to ensure seamless growth—all while enjoying the flexibility of a remote work environment.

Since 1992, Delta-X Research has been at the heart of helping the electric power industry keep the world’s largest infrastructure running smoothly, efficiently, and reliably. Through cutting-edge advanced analytics, we have developed Transformer Oil Analyst (TOA), a trusted tool that delivers fast and precise insights into the health of high-voltage equipment. Our mission? To empower customers to manage risks, enhance reliability, and maximize the performance of their most valuable assets. Leading electric utilities and industrial operations around the world count on Delta-X Research to help them keep the power on and the world moving forward.

Do you bring 7+ years of operations management experience and a proven history of ensuring alignment with strategic goals while driving productivity across departments? Do you bring strong experience establishing performance metrics while ensuring that information systems support cost-effective and scalable growth? Would you be described as a collaborative leader who fosters a culture of continuous improvement? If this sounds intriguing to you, keep reading

You will be part of a dynamic, forward-thinking company that values operational excellence, innovation, and security. As the Director | Corporate Operations, you will have a direct impact on shaping the future of Delta-X Research while achieving sustainable growth.

We offer a competitive salary of $120,000 to $140,000 per year based on related education and experience, along with profit sharing Additional benefits include Medical, Dental, Life Insurance and Long-Term Disability.

In addition, you will be joining a collaborative, nimble team that focuses on positive group outcomes and works hard while enjoying a healthy work/life balance.

• Operations: Developing and overseeing operations, ensuring alignment with strategic goals and driving productivity across departments. Collaborating with leaders you will establish performance metrics and ensure that information systems support cost-effective, scalable growth. Additionally, you will foster a culture of continuous improvement and manage supplier relationships, ensuring contracts align with company needs and budgets.
• Information Security: Leading initiatives to achieve and maintain SOC 2 compliance and developing a comprehensive security strategy that aligns with business goals and regulatory needs. You will support sales and customer operations by demonstrating compliance and building trust with customers, while also leading employee training programs on security best practices. Regular risk assessments and incident response management will also be part of your security leadership.
• Process Improvement and Efficiency: Identifying operational inefficiencies and implementing solutions that improve quality, output, and cost-effectiveness. By leveraging data and technology you will streamline processes and improve decision-making. Ensuring seamless coordination between departments while driving operational excellence and minimizing risks across all business functions is imperative.
• Performance Management and Reporting: Establishing clear systems to measure operational effectiveness is a priority, as well as providing regular reports to leadership on performance and potential areas for improvement. You will ensure that Delta-X Research operates efficiently and complies with industry standards while growing the business, and you will develop training programs to boost productivity through the effective use of corporate software and processes.
• Leadership: Collaborating with the executive team to define and implement both short-term and long-term business strategies. This includes managing budgets and financial forecasts related to operational activities and participating in key leadership meetings to guide the growth trajectory.

• Bachelor’s degree in Business Administration or Operations Management or a STEM program combined with related experience. A Master’s degree is desirable.
• 7+ years of operations management experience, with at least 2 years in a senior leadership role.
• Experience with information security is highly desirable.
• Experience working in a B2B SaaS environment is strongly preferred.
• Proven experience leading cross-functional teams, managing large projects, and driving efficiency and operational initiatives.
• Beneficial Experience and Knowledge:
• Strong knowledge of corporate operations, process improvement, and operational strategy development.
• Knowledge of information security management frameworks and standards.
• Additional Skills and Abilities:
• Excellent interpersonal skills, ability to build and foster relationships, and ability to influence and lead.
• Excellent communication skills with the ability to explain complex information to technical and non-technical stakeholders.
• Excellent problem-solving and analytical skills.

Delta-X Research is an equal-opportunity employer. All qualified applicants will be afforded equal opportunities without discrimination because of race, creed, colour, national origin, gender, sexual orientation, disability, or marital status.

Please review the full Job Description to learn more about the role, and then apply to TallSky Consulting with a resume that clearly outlines how your experience meets the requirements of this position. This is a remote opportunity with candidates required to be based in Victoria or Vancouver.

We thank all candidates who apply; however, after initial acknowledgement of application, only those selected for further consideration will be contacted.

Why join Delta-X Research? Electric utilities and energy-intensive companies provide the foundation on which economies, communities and quality of life are built. At Delta-X Research, our science-based decision support tools and services provide information needed to make timely, confident decisions about their electrical assets. As part of our team, you’ll do challenging and rewarding work in an organization that empowers employees, and values professionalism and scientific inquiry. You’ll enjoy the benefits of competitive compensation, a collaborative work environment, flexible work arrangements, and genuine work-life balance. And you’ll see your work being used and valued by companies that keep the power on and the world moving forward.