Customer Support Manager
hace 3 días
**Vacante para la empresa Necodex en Guadalajara, Jalisco**:**About you**You are an early customer support leader in a fast-growing company. Weve won incredibly passionate customers in our target market, and you will spearhead our efforts to continue to exceed their expectations. This unusual opportunity will give you a space on the ground floor of a business that already has significant traction.**Skills Required**:- 3+ years of customer-facing experience managing to successful and proven outcomes in a SaaS startup environment- Minimum 2 years of proven work experience in a customer-facing support role (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician)- 2+ years of experience in a Developer level role- Bachelor's degree in a technical discipline, preferably Information Technology, Computer Science or relevant field- Ability to effectively prioritize and execute tasks in a high-pressure environment- Knowledge of programming languages and techniques, such as Javascript, HTML, CSS, and others.- Experienced with Enterprise support systems such as Zendesk, Hubspot, Salesforce, Monday and other support platforms- Excellent organizational, communication, leadership, and customer relationship skills- Demonstrated ability to successfully resolve situations that are broadly defined, complex, diverse, and/or occasionally, unprecedented- Excellent communication and presentation skills, both written and verbal- Self-motivated, highly collaborative, creative, goal- and growth-oriented, and team-centric**Skills Strongly Encouraged**- 2+ years of SaaS experience- Working knowledge of SQL- Familiarity with Accounting (corporate and SMB), FP&A**Interested?**:If you decide to work at Teampay, youll get benefits and perks like these:- Salary + competitive equity in a high-growth-stage startup.- PTO (vacations) and sick days.- Free snacks and paid lunch in the office.- Major Medical Health Insurance.- Food Vouchers.- Stock Options.- Your own equipment and tools.- Opportunity for advancement and growth in a rapidly expanding team.- Mentorship, learning and education programs.- Smart, high-achievers, motivated team that likes to have fun.- Mission-driven culture, where your work matters.**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Gerencial**Función departamental**:Atención al cliente**Industria**:Bancaria**Habilidades**:- customer support- technical support- english- fintech- manager
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Manager, Customer Support
hace 3 semanas
Guadalajara, México Salesloft A tiempo completo**Manager, Customer Support (Mexico)**Location: Guadalajara (Remote)**WHY YOU'LL LOVE SALESLOFT**:Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.These are the values that define who we are, that have empowered our staggering growth, and could be instrumental to your career development.Headquartered in Atlanta,...
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Customer Support Manager
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Guadalajara, México Necodex A tiempo completo**Vacante para la empresa Necodex en Guadalajara, Jalisco**: **About you** You are an early customer support leader in a fast-growing company. Weve won incredibly passionate customers in our target market, and you will spearhead our efforts to continue to exceed their expectations. This unusual opportunity will give you a space on the ground floor of a...
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Senior Customer Support Manager
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Product Support Manager
hace 5 días
Guadalajara, México Oracle A tiempo completoProduct Support Manager-220009O9 **Applicants are required to read, write, and speak the following languages***: English **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
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Product Support Sr. Manager
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Guadalajara, México Oracle A tiempo completoProduct Support Sr. Manager-22000FRS **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Product Support Snr Manager** As a manager who has performed technical or professional duties in a support environment, a significant component of your duties will entail gaining knowledge of policies...
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Guadalajara, Jal., , Mexico Push Operations A tiempo completoThe Company: Push is an all-in-one platform that helps businesses grow and scale their companies by simplifying HR, payroll, time tracking, and scheduling. Our purpose is to help our customers free up their time by making people management ridiculously easy, so they can focus on their passion.Our customer base includes some of the biggest brands, such as...
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Support Engineering Manager
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guadalajara, México Canonical A tiempo completoJoin to apply for the Support Engineering Manager role at Canonical Continue with Google Continue with Google 2 months ago Be among the first 25 applicants Join to apply for the Support Engineering Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with...
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Customer Support Agent
hace 7 días
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