Area Manager, AMZL

Overview Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager. You will develop a people-focused leadership style while mastering the tools, processes, and operations that have created a highly customer-centric company. If you want to be involved in defining the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations. A Delivery Area Manager leads a team of shift managers and associates in daily management at the delivery station, including meetings, training sessions, assigning job duties, and communicating with stakeholders including management representatives and their functional teams. This role manages site and/or complete areas/shift, as well as support functions and external stakeholders. Key responsibilities Day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. Lead a team of Process Assistants and Delivery-Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs, management representatives, and their drivers. Ensure a safe workplace, properly trained people, and that their needs are addressed so they can focus on their jobs. Lead change at internet speed to drive innovation and growth. Route shipments within the Amazon Logistics coverage area. Support and assign job duties to process assistants. Adapt to sudden changes and growth according to operational necessities. Track and monitor sorting operations and driver dispatch. Review the operational forecast and determine productivity requirements for sort operations; manage a team to meet building goals. Support all safety programs to ensure a safe work environment for all associates and delivery service providers. Proactively identify and lead process improvement initiatives using Lean tools. Work a shift pattern at one of our sites, focusing on productivity, safety, quality, and shift performance standards; oversee process improvements and drive implementation; mentor new managers. About The Team Amazon Logistics, or AMZL, handles last-mile delivery duties in partnership with third-party distribution businesses. We focus on operations with 24/7 shifts in most locations and pursue continuous improvement to enhance the customer delivery experience. Inclusive culture & Work-life balance We embrace differences and are committed to inclusion. We offer flexible working hours and support a balance between personal and professional life. We emphasize mentorship and career growth and celebrate knowledge sharing. Basic Qualifications 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays English Intermediate-Advanced (B2+) Preferred Qualifications 2+ years of performance metrics, process improvement or lean techniques experience Bachelor's degree in supply chain management, operations, engineering, analytics or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.Job ID: A #J-18808-Ljbffr