Customer Service Representative

hace 4 semanas

Azcapotzalco, México Tech Mahindra de México, S. de R.L. de C.V. A tiempo completo

We are looking for a customer-oriented service representative for the best telecommunication company**Responsibilities**:Manage calls of billing, retention charges, etc.Generate crossales and upsales during the callIdentify and assess customers’ needs to achieve satisfactionavailability to work from monday to sunday (10am to 7pm ) 2 days offtraining 1 month monday to friday onsitenesting 1 month monday to friday onsiteops monday to sunday 2 days off according performance an supervisor indications**Skills**:6 months of experience in call centerHigh School degreeStrong phone contact handling skills and active listeningCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively**We offer**:$107.14 per hourPersonal and professional growthemployment stability

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