Field Service Engineer

FLSmidth Mexico is looking for a Field Service Engineer (Pfister Specialist)Cement or Mining Experience Required.Travel 60%.Electrical or Mechanical Engineer required.Create a better futureDo you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero - enabling our customers to move towards zero emissions in mining and cement.Experience in reliability, root cause analysis and maintenance planning are also desired. This position will require frequent short term travel to customer sites both planned and occasionally on short notice.The services department is a local based team of field engineers providing technical advisory services onsite and remotely to the cement industry throughout Mexico. This multidisciplined team is comprised of engineers of all backgrounds including, mechanical, electrical, and automation with years of in-field experience at operating cement plants. The group mission is to provide sustainability and productivity solutions, through expert technical guidance and training across the entire cement flow sheet; supporting FLSmidth’s key customers, from installation, through commissioning, maintenance and optimization.**Responsibilities**:Developing accurate operation to customers on Pfister FLSmidth dosing equipment.Carry out several Mechanical and control audits at the existing dosing system examining current operations, material variables and provide recommendations for improvements on accurate weighing and dosing system. Sales support to generate dosing and weighing solutions and participate in customer meetings to carry out technical discussions and provide clarifications.Perform control, mechanical and accuracy troubleshooting of the relevant equipment and provide correct diagnostic assessments. Technical support during the Pfister equipment maintenance, support the calibration task, solve communication, and control issues in Pfister system. Resolves/troubleshoots implementation problems and/or train customers on the features of the equipment Interface with a wide selection of company and customer personnel. Build on the FLSmidth customer relationship.Identify opportunities to increase sales of service programs and spare parts orders; provide technical support for equipment order proposals. Researches, evaluates, and recommends new products or equipment upgrades that will meet customer needsRELATED EXPERIENCE / SKILLSExperience in Weighing, feeding and dosing systems, control, commissioning, installation accuracy optimization.Knowledge of VSD control in dosing equipment and instrumentation related.Possess Strong understanding of the cement process and effectively integrating these objects with other resources and action items to meet deliveries.Capability to develop and deliver technical training seminars to small or large groups.English - intermediate level desirable.EDUCATION REQUIREMENTS:B.S./M.S. in Mechatronic, Electrical or Mechanical engineering. Relevant and significant industry experience may be substituted for formal education in special cases, at the discretion of the hiring manager.Work is performed in cement production and minerals processing facilities and mines, which require the ability to work in temperature extremes in addition to walking distances of up to ½ mile several times per day while traversing several levels of stairs and/or climbing in and out of machinery.Requires frequent travel and working majority of time away from home.What you bring- Self-motivated, problem-solving attitude- Demonstrated record of personal growth and achievement- The ability to forge lasting customer relationships- Broad Field Experience- Bachelor’s Degree in Engineering / technical certification requiredWhat we offer- An equal opportunity employer committed to creating a diverse and inclusive workplace.- A global network of supportive colleagues and growth opportunities.- Work-life balance so you can focus on professional and personal priorities.- Competitive benefit package including ife insurance, Health Insurance (Seguro de Gastos Médicos Mayores y Menores).- Savings Fund.- Christmas Allowance (Aguinaldo) of 1 Month.FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries - for more information please visit