Senior Manager Recruitment Administration

hace 3 semanas

Monterrey, México AMS A tiempo completo

**Who we are**: We are AMS. We enable organizations to thrive in an age of constant change by building, reshaping and optimizing workforces. We do it through talent acquisition and contingent workforce management. Through internal mobility and skills development. Through talent and technology advisory services. Delivered by our 4,500+ experts who live our values of passionate, bold, and authentic. Our aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse and differentiated. We call this **true workforce dexterity****: - and we’re here to help our clients achieve it. **The Role**: **We are currently hiring a Senior Manager to support our Recruitment Administration. This role is located in Monterrey, MX.** The Senior Manager is responsible for leading multiple administration teams that are part of the AMS Global Administration Centre of Excellence. They monitor the teams’ delivery ensuring that their performance is optimized and meets key performance metrics such as productive utilization, capacity x utilization, placement per admin FTE, and other contractual performance measures. The focus for this role is driving COE priorities, owning productivity metrics, Continuous Improvement, reporting analysis, compliance and cost optimization. Typically this role would be present in a large multi-disciplined and a highly regulated environment. **Responsibilities**: - Administration service running smoothly with positive feedback from internal/ external stakeholders and 0 escalations resulting in remediation or service credits - Headcount, placement per admin FTE, admin cost per placement as well as any other relevant metrics in line with forecast and budget - Administration resource levels proactively managed - Performance measures achieved in line with contractual obligations - Accurate reporting delivered both internally and externally - Continuous improvement of existing services - Efficiency target delivered - Waste identified and eliminated - Highly motivated and engaged team, measured through Engagement metric - Clear, robust and measurable People, Comms and Engagement Plan for account/team; shared and understood -

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