IT Local Support

hace 2 semanas


Ciudad Juarez, México Genpact A tiempo completo

**Job description****Transformation happens here. Come, be a part of our exciting journey**- **Responsibilities**:_- Resolve IT Onsite Cases, Escalations and business critical.- Review & Follow-up Cases onsite and remote with support and operations.- Liaise with other departments (Invoice Processing, T&E, Helpdesk, etc.) in order to resolve vendor’s issues or doubts.- Perform administrative tasks related to functional job or assigned by direct Manager.- Action oriented, proactive and resourceful in solving problems.- Self-motivated and able to work to stretching deadlines, meet deadlines and work under pressure.- **Qualifications**:_- Strong Windows OS Knowledge.- Good understanding/knowledge of IT Tools.- Good level of MS Office - Word, Outlook, PowerPoint & Excel.- Excellent grammar skills in both English and Spanish.- Excellent communication skills - spoken & written.- Strong understanding of Accounting Processes & Procedures.Tipo de puesto: Tiempo completoHorario:- Turno de 8 horasPrestaciones:- Aumentos salariales- Caja de ahorro- Estacionamiento de la empresa- Estacionamiento gratuito- Opción a contrato indefinido- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Servicio de comedor- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaTipos de compensaciones:- Bono de asistencia- Bono de productividad- Bono de puntualidadPuede trasladarse/mudarse:- 32424, Juárez, Chih.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)Pregunta(s) de postulación:- ¿Cuentas con experiência dando soporte en IT ?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial


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